Emily Hernandez Pinion
Knoxville
Summary
Highly skilled Journalist with broad experience in research, conducting interviews, and reporting on various topics. Strengths include strong communication skills, critical thinking, and an unwavering commitment to journalistic ethics and standards. Significant impact made in previous roles by consistently delivering compelling stories that engage audiences.
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
3
3
years of professional experience
Work History
Writer
Highland Echo Newspaper
08.2022 - 08.2023
- Prepared and formatted work for publication and submitted to printers or publishers.
- Applied strong writing, editing and proofreading abilities to each assignment to produce best possible content.
- Conducted keyword research to optimize content for search engines.
- Maintained a consistent voice and tone across all written materials.
- Conducted in-depth research on diverse topics to create accurate and engaging content.
- Authored original articles, blog posts, and reports on industry-related subjects.
- Ensured that all written work met quality standards before submission deadlines.
Server
Texas Roadhouse
06.2024 - Current
- Served food and beverages to patrons and confirmed complete orders.
- Stocked service areas with supplies during slow periods.
- Presented menus and answered questions regarding items.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Explained menu items, describing ingredients and cooking methods upon request.
- Filled condiments and napkin containers during slack periods.
- Cleaned tables and chairs to prepare dining area for next customers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Took orders from customers accurately and in a timely manner.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Education
Bachelor of Arts - Writing Communications
Maryville College
Maryville05.2025
Skills
- Software expertise
- Correspondence writing
- Cash handling
- Digital literacy
- Data entry
- Guest engagement
- Exceptional customer service
- Strong work ethic
- Team collaboration
Timeline
Server
Texas Roadhouse
06.2024 - Current
Writer
Highland Echo Newspaper
08.2022 - 08.2023
Bachelor of Arts - Writing Communications
Maryville College
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