Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Holt

Collinwood

Summary


Experienced Credit Manager knowledgeable about creditworthiness and document review. Highly effective at optimizing credit policies to balance profit and loss.

Overview

18
18
years of professional experience

Work History

Accounting Clerk

Core Civic
08.2023 - 08.2025
  • Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
  • Maintained accounting records utilizing in-house and client systems.
  • Input high volume of monthly invoices with consistent accuracy.
  • Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
  • Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
  • Enhanced financial reporting accuracy by conducting thorough account reconciliations and resolving discrepancies promptly.
  • Input financial data and produced reports using tomis.

Accounts Receivable Coordinator

Complete Dental Care
01.2021 - 03.2023
  • Supported month-end closing procedures by reconciling accounts receivable ledgers and preparing aging reports for management review.
  • Improved invoice accuracy by thoroughly reviewing billing data before issuing final statements.
  • Expedited payment collection with timely submission of invoices and proactive communication with clients.
  • Partnered with cross-functional departments to resolve discrepancies in customer accounts, promoting a cohesive work environment.
  • Strengthened relationships with key clients by providing exceptional service in addressing inquiries regarding account balances or payment issues.
  • Reduced outstanding debts through consistent follow-up on overdue invoices and negotiating payment plans.
  • Increased efficiency by automating routine tasks, such as generating reports and sending reminders for overdue payments.
  • Facilitated timely account updates by promptly processing adjustments for credits, discounts, and writeoffs.
  • Posted customer payments by recording cash, checks, and credit card transactions.
  • Verified discrepancies and resolved clients' billing issues

Credit Manager

Farmers Home Furniture
01.2019 - 01.2021
  • Negotiated payment plans with delinquent customers to minimize losses while maintaining positive client relationships.
  • Performed semi-annual account credit limit reviews and credit increase review requests from financial service and sales teams.
  • Work cross-functionally with sales, management, and other departments to maintain effective operations.
  • Improved credit risk management by implementing effective underwriting policies and procedures.
  • Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
  • Ensured timely resolution of disputed accounts, working closely with internal and external stakeholders to maintain positive customer relationships.
  • Referred delinquent accounts to collections department or outside resources.
  • Developed strong relationships with clients through professional communication and timely resolution of credit issues.
  • Consistently achieved monthly collection targets by prioritizing accounts based on risk level and potential impact on cash flow.
  • Devised collection recovery strategies to resolve customer issues and delinquent cases.
  • Attended ongoing professional training to facilitate accurate and productive credit management.
  • Prepared bank deposits and handled business sales, returns, and transaction reports.


Orthodontic Account Manager

Complete Dental Care
05.2018 - 01.2019
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.
  • Negotiated contract terms with clients, securing favorable agreements for both parties.
  • Accepted and recorded all payments for ortho accounts.

Administrative Clerk

Core Civic
08.2015 - 01.2018
  • Maintained dboard dockets and updated disposition of cases after court hearings and trials.
  • Maintained organized filing systems for easy retrieval of case files and supporting documentation.
  • Managed confidential information securely, upholding the integrity of the prison system.
  • Assisted dboard in scheduling hearings, meetings and other events to support seamless operations.
  • Processed financial transactions for fines, fees, and other court-related costs accurately and efficiently.

Community Service Worker

South Central Human Resource Agency
09.2007 - 10.2013
  • Assisted individuals in developing and achieving personal goals by providing guidance and support.
  • Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
  • Improved overall well-being of clients through effective case management and resource referrals.
  • Collaborated with local agencies to create a comprehensive network of resources for community members in need.
  • Developed strong rapport with clients, fostering trust and open communication.
  • Managed volunteer recruitment and training efforts, increasing community involvement in program offerings.
  • Conducted home visits to assess living conditions, identify potential hazards or barriers to success, and provide tailored recommendations for improvement.

Education

Associate of Science - Criminal Justice

Columbia State Community College
Columbia, TN
12-2024

High School Diploma -

Collinwood High School
Collinwood
05-2003

Skills

  • Invoice processing
  • Payment processing
  • Clerical support
  • Administrative support
  • Recordkeeping
  • File maintenance
  • Credit reports
  • Application review
  • Customer engagement

Timeline

Accounting Clerk

Core Civic
08.2023 - 08.2025

Accounts Receivable Coordinator

Complete Dental Care
01.2021 - 03.2023

Credit Manager

Farmers Home Furniture
01.2019 - 01.2021

Orthodontic Account Manager

Complete Dental Care
05.2018 - 01.2019

Administrative Clerk

Core Civic
08.2015 - 01.2018

Community Service Worker

South Central Human Resource Agency
09.2007 - 10.2013

Associate of Science - Criminal Justice

Columbia State Community College

High School Diploma -

Collinwood High School

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