Emily Human
Robbins
Summary
Dedicate Medical Assistant offering experience in direct patient care and medical office case management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant/Clincal Case Manager
Acute Care Clinic
Jamestown
09.2024 - Current
- Reduced hospital readmission rates through comprehensive patient assessments and targeted post-discharge support.
- Collaborated with internal medicine providers to enhance pain management strategies.
- Secured necessary medical service coverage by negotiating with insurance providers, alleviating patient financial burdens.
- Streamlined referral processes to ensure timely patient appointments and improve service delivery.
- Documented patient assessments and interventions accurately to comply with regulatory standards.
- Monitored vital signs including respiration, blood pressure, and blood glucose levels for optimal care management.
- Performed laboratory tests and prepared specimens for analysis.
- Administered injections, medications and treatments as directed by the physician.
- Measured vital signs and took medical histories to prepare patients for examination.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Educated patients about medications, procedures and physician's instructions.
Medical Assistant
Urology and Urologic Surgery
12.2023 - 07.2024
- Sanitized and organized exam rooms and medical equipment to maintain a safe environment.
- Obtained client medical history, medication details, symptoms, and allergies for accurate assessments.
- Directed patients to exam rooms, addressed inquiries, and prepared for physician examinations.
- Performed venipuncture for blood draws with precision and adherence to protocols.
- Assisted in office procedures such as biopsies, vasectomy and SPT changes while ensuring patient comfort.
- Managed catheter input, exchange, and voiding trials per medical standards.
- Educated patients on procedures, offered clear instructions, and addressed concerns to enhance cooperation.
- Coordinated patient referrals to appropriate healthcare providers and specialists.
Medical Assistant
Allred Family Practice
Jamestown
07.2023 - 12.2023
- Prepared exam rooms and ensured necessary medical supplies were stocked.
- Administered medications and vaccinations as directed by physicians.
- Collaborated with clinical staff to streamline workflow and improve patient care processes.
- Collected samples from patients for laboratory testing purposes.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
DSP
Scott Appalachian Industries
Huntsville
04.2022 - 07.2023
- Implemented individualized support plans tailored to each client.
- Communicated effectively with families regarding client well-being and updates.
- Maintained accurate documentation of client progress and daily interactions.
- Collaborated with healthcare professionals to ensure comprehensive client support.
- Advocated for clients' rights and needs within the community setting.
- Followed care plan and directions to administer medications.
- Documented current patient information to update vital signs, behaviors, and eating habits.
Education
Associate of Science - Medical Assistant
South College
Knoxville, TNNational Certified Medical Assistant -
South College
Knoxville, TNSkills
- Status updates and documentation
- Knowledge of state regulations
- Physical therapy administration
- Vitals monitoring
- Complex problem solving
- Phlebotomy and injections
- Procedure assistance
- Referral management
- Cross-trained in clinical and administrative tasks
Certification
- CMA - Certified Medical Assistant
- Basic Life Support/First Aid/CPR Certified
Timeline
Medical Assistant/Clincal Case Manager
Acute Care Clinic
09.2024 - Current
Medical Assistant
Urology and Urologic Surgery
12.2023 - 07.2024
Medical Assistant
Allred Family Practice
07.2023 - 12.2023
DSP
Scott Appalachian Industries
04.2022 - 07.2023
Associate of Science - Medical Assistant
South College
National Certified Medical Assistant -
South College