Emily Jones
Cleveland
Summary
Compassionate Phlebotomist experienced in venipuncture and specimen collection. Enhanced patient satisfaction through dedicated patient care and efficient processes, ensuring accurate specimen handling and compliance with HIPAA regulations.
Overview
9
9
years of professional experience
Work History
Phlebotomist
Tennessee Oncology
Cleveland, TN
10.2024 - 06.2026
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Organized and filled phlebotomy cart with necessary supplies for efficient blood draw procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Packaged and shipped specimens to central lab daily.
- Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
Phlebotomist
Physician First
Cleveland, TN
10.2022 - 10.2024
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Implemented streamlined processes that enhanced overall efficiency in sample collection procedures.
- Assisted in training new phlebotomists on best practices and techniques.
- Collaborated with healthcare professionals to improve donor experience and retention strategies.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Tracked collected specimens by initialing, dating, and noting times of collection.
DSP Care Giver
Life Bridges
Cleveland, TN
03.2019 - 07.2022
- Developed and implemented individualized support plans tailored to client needs and preferences.
- Assisted clients with personal hygiene, mobility, and medication management while promoting independence.
- Provided personalized care to individuals with disabilities, enhancing daily living experiences.
- Monitored and documented client progress, ensuring accurate records for health professionals.
- Trained new staff on care protocols and company procedures to ensure consistency in service delivery.
- Advocated for clients' rights and needs, fostering a positive environment conducive to personal growth.
- Provided reliable transportation for clients to attend medical appointments, social outings, or other community-based events as needed.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Phlebotomist
Blood Assurance
Chattanooga, TN
08.2017 - 02.2019
- Collected blood samples efficiently while ensuring patient comfort and safety.
- Processed specimens for laboratory analysis, adhering to strict protocols.
- Maintained accurate records of donations and patient information in electronic systems.
- Educated patients on donation procedures and post-donation care.
- Conducted quality control checks on equipment to ensure operational readiness.
Education
High School Diploma -
Bradley Central High School
Cleveland, TNSkills
- Venipuncture
- Butterfly technique
- Blood culture collection
- Capillary puncture
- Specimen collection
- Specimen collection
- Blood collection techniques
- Specimen handling
- Patient care
- Patient support
- HIPAA compliance
- Patient confidentiality
Timeline
Phlebotomist
Tennessee Oncology
10.2024 - 06.2026
Phlebotomist
Physician First
10.2022 - 10.2024
DSP Care Giver
Life Bridges
03.2019 - 07.2022
Phlebotomist
Blood Assurance
08.2017 - 02.2019
High School Diploma -
Bradley Central High School