Summary
Overview
Work History
Education
Skills
Timeline
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EMILY SANDERSON

Johnson City

Summary

Versatile Clerk with reputation of balancing productivity and exceptional customer service. Committed to resolving issues and promoting customer loyalty to drive business success. Solid experience in cash handling, bookkeeping and computations. One of the top card-earners of Old Navy-Murfreesboro.

Overview

4
4
years of professional experience

Work History

Cashier

Gabe's Department Store
03.2025 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • High percentage for linking/signing up customer's accounts for the rewards program.

Office Assistant

Roth Neuropsychology
01.2025 - Current
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.

Cashier Team Lead

Old Navy, Gap
02.2022 - 08.2023
  • Trained team members on cash register operation and cash handling.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Operated POS cash register and equipment to collect payments.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Processed checks, cash and credit purchases or refunds.
  • Displayed new stock and rotated existing products.
  • Ordered merchandise for customers online, if wanted item was out of stock in store.
  • Sold store credit cards to customers.

Student Office Worker

East Tennessee State University Testing Center
02.2023 - 05.2023
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Interacted with customers by phone, email or in-person to provide information.
  • Delivered clerical support by handling range of routine and special requirements.

Hostess

Cheddar's Scratch Kitchen
07.2021 - 11.2021
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Collected information from arriving customers to seat groups or place them on waitlist.

Education

Bachelor of Science - Psychology

East Tennessee State University
Johnson City, TN
05.2026

Skills

  • Customer Transactions
  • Team Contribution
  • Advising and Coaching
  • Meeting Quotas
  • Inventory Stocking
  • POS Systems
  • Sales
  • Rewards Tracking
  • Customer Service
  • Guest Greeting and Seating
  • Table Bussing
  • Wait List Management
  • Schedule Management
  • Excel spreadsheets
  • File maintenance
  • Clerical support
  • Supply restocking
  • Inventory management

Timeline

Cashier

Gabe's Department Store
03.2025 - Current

Office Assistant

Roth Neuropsychology
01.2025 - Current

Student Office Worker

East Tennessee State University Testing Center
02.2023 - 05.2023

Cashier Team Lead

Old Navy, Gap
02.2022 - 08.2023

Hostess

Cheddar's Scratch Kitchen
07.2021 - 11.2021

Bachelor of Science - Psychology

East Tennessee State University

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EMILY SANDERSON