Emily Todd
Summary
The passion I have for my city drives me expand my knowledge and expertise so that I may one day be able to carve out a career in public service. I hope to facilitate in the upward momentum of Memphis and strive for equity of representation, transparency, and collaboration within the governmental and non-profit agencies that affect great change for this city. Memphis has its own heartbeat, a rhythm; it's time for me to start keeping to the beat.
Overview
6
6
years of professional experience
Work History
Site Inspector
Shelby County Department of Housing
07.2024 - Current
- Monitored schedules to verify project completion on schedule and within approved cost limitations.
- Used Microsoft Teams and Neighborly to complete daily logs and inspection reports.
- Responded to inquiries from contractors and public regarding code violations and other issues with projects.
- Conducted initial inspections to determine a scope of work for each home.
- Promoted smooth project progression through regular monitoring of the work schedule and reporting any discrepancies discovered during inspections.
- Minimized project delays by collaborating with contractors to resolve identified issues in a timely manner.
- Maintained accurate records of all site inspections, documenting findings for future reference and analysis.
Graduate Assistant
University of Memphis
09.2023 - 05.2024
- Collaborated on interdisciplinary projects to foster innovation and cross-disciplinary learning.
- Organized and interpreted sociodemographic data for relevant plans generated by the Shelby County's Department of Housing pertaining to their five-year consolidated plan.
- Assisted in managing and assembling input from the Urban County consortium to program design and effectively coordinate stakeholder input.
- Facilitated in the creation of workforce development applications such as a survey, vendor expo, and focus group discussion curated for Shelby County contractors to enhance program deliverables for the Housing Rehabilitation program.
- Collaborated with teams across all programs to optimize workflow and achieve objectives.
- Strengthened community engagement by participating in public outreach programs.
Office Manager
Premiere Contractors Inc.
06.2019 - 05.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Pursued grant opportunities applicable to incremental economic development projects in burgeoning Memphis neighborhood.
- Collaborated with various CDC staff on active projects enhance final deliverables.
- Acted as a tenant liaison and property manager for 13 commercial spaces in the Edge District.
Education
Master of Arts - Public Administration
University of Memphis
Memphis, TN05-2025
Master of Science - City And Regional Planning
University of Memphis
Memphis, TN12-2025
Bachelor of Arts - Communications
Louisiana State University
Baton Rouge, LA12-2022
Skills
- Organizational skills
- Time Management
- Customer service
- Leadership
- Dynamic
- Adaptable
- Communication
- Problem Solving
- Adobe Creative Cloud Suite
- Microsoft Office Suite
Leadership
- Board Member, Memphis Medical District Collaborative (MMDC): 2022-2024
- Board President, Edge District Neighborhood Association: 2021-2024
- Outreach and Engagement Officer, Planning Student Organization - University of Memphis: '24-'25 Academic year
Timeline
Site Inspector
Shelby County Department of Housing
07.2024 - Current
Graduate Assistant
University of Memphis
09.2023 - 05.2024
Office Manager
Premiere Contractors Inc.
06.2019 - 05.2024
Master of Arts - Public Administration
University of Memphis
Master of Science - City And Regional Planning
University of Memphis
Bachelor of Arts - Communications
Louisiana State University
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