Summary
Overview
Work History
Education
Related Experience
Activities
Timeline
Generic

Emily Tucker

Murfreesboro

Summary

Seasoned billing manager well-versed in documentation and compliance needs. Eager to enhance corporate operations by applying knowledge of the field, interpersonal skills and problem solving abilities. Proactive and hardworking collaborator focused on quality and efficiency.

Overview

24
24
years of professional experience

Work History

Billing Manager

Drake Eye Care and Eyewear
Murfreesboro
07.2013 - Current
  • Bill vision and medical claims to insurance companies
  • Post payments received from insurance companies
  • Reconcile payments
  • Verify patient insurance by contacting major insurance companies
  • Schedule patient appointments using OfficeMate software
  • Check patients in and out
  • Data entry
  • Answer multi-line phone system
  • Assist patients in choosing frames and lenses
  • Adjust and repair glasses
  • Contact lens ordering
  • Cash Handling

Optometric Assistant-CPO

Family Vision Care of Cool Springs
Franklin
07.2008 - 07.2013
  • Verify patient insurance by contacting major insurance companies
  • Schedule patient appointments using OfficeMate software
  • Check patients in and out
  • Data entry
  • Answer multi-line phone system
  • Assist patients in choosing frames and lenses
  • Adjust and repair glasses
  • Cash Handling

Technician

Dr. Joshua Garrett and Associates
Murfreesboro
08.2005 - 04.2008
  • Pre-tested patients for glaucoma, acuities, and color
  • Worked individually with patients to train them for contact lenses
  • Verified patient insurance by contacting major insurance company representatives
  • Scheduled patient appointments using OfficeMate software
  • Migrated approximately 3000 patient files from Medisoft to OfficeMate
  • Accurately entered confidential patient information on a daily basis
  • Handled cash on a daily basis including balancing drawer and preparing both cash and credit deposits
  • Responsible for ordering contacts
  • Answered phones

Lab Worker

Spectrum Eye Care
Morgantown
09.2003 - 01.2004
  • Assisted patients in choosing frames and lenses and contacted patients when glasses were ready for pick-up
  • Ensured proper fit of frames when dispensing glasses
  • Repaired glasses of walk-in patients
  • Scheduled daily patient appointments for three optometrists
  • Additional various office duties including answering the phone, data entry and cash handling

Technician

Dr. James Eubank and Associates
Antioch
01.2002 - 08.2003
  • Pre-tested patients for various optical issues
  • Confirmed patient insurance and processed necessary paperwork for reimbursement
  • Verified prescriptions and ordered contacts for individual patients
  • Additional various office duties including scheduling patients, answering phones, data entry, and cash handling

Sales Associate

Kohl's Department Store
Peoria
10.2001 - 12.2001
  • Point-of-Sale cashier
  • Stocked shelves with inventory
  • Maintained cleanliness of department
  • Ensured proper signage was displayed for various items

Education

Bachelor of Science - Fashion Merchandising, Marketing

Middle Tennessee State University
Murfreesboro, TN

Related Experience

  • Fashion Promotion Course, Murfreesboro, TN, Collaborated with a group of 20-25 students to host a student fashion show for an audience of 100, Worked with a sponsoring vendor regarding use of space and inclusion of clothing line in show, Assisted in the design and implementation of the set and music, Created invitations and sent them to the shop owner's VIP clients and guests of the students
  • Marketing & Promotions Course, Murfreesboro, TN, Worked with a small group to create an integrated marketing plan for Carriage Lane Inn, a local bed and breakfast, Interviewed the owner to learn about current marketing tools, budget, business challenges, and future goals, Designed a brochure, radio promotion, and an advertising timeline for the client's use
  • Sales Associate, Kohl's Department Store, Peoria, IL, 10/01/01-12/01/01, Point-of-Sale cashier, Stocked shelves with inventory, Maintained cleanliness of department, Ensured proper signage was displayed for various items

Activities

  • Founding Member of Fashion and Design Students, Organization for Fashion Merchandising and Design Students
  • Participated in a New York City Study Tour in which we met the producers of the CBS Early Show and were offered the opportunity to assist at a follow-up event with the show's meteorologist at a Tennessee event.

Timeline

Billing Manager

Drake Eye Care and Eyewear
07.2013 - Current

Optometric Assistant-CPO

Family Vision Care of Cool Springs
07.2008 - 07.2013

Technician

Dr. Joshua Garrett and Associates
08.2005 - 04.2008

Lab Worker

Spectrum Eye Care
09.2003 - 01.2004

Technician

Dr. James Eubank and Associates
01.2002 - 08.2003

Sales Associate

Kohl's Department Store
10.2001 - 12.2001

Bachelor of Science - Fashion Merchandising, Marketing

Middle Tennessee State University
Emily Tucker