Overview
Work History
Education
Skills
Languages
Timeline
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Emily Villalta

Knoxville

Overview

2
2
years of professional experience

Work History

Team Trainer

Chick-fil-A
02.2023 - Current
  • Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Taught new team members correct procedures for all areas of operations.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Trained new employees in specific job requirements.
  • Cultivated a supportive atmosphere during training sessions, emphasizing the importance of teamwork and collaboration.
  • Documented training and progress on database to enable tracking history and maintain accurate records.

Education

Bachelor of Science - Information Science

University of Tennessee
Knoxville, TN
05-2025

Skills

  • Task delegation
  • Staff training
  • New employee training
  • Active listening
  • Customer service
  • Problem-solving
  • Time management
  • Multitasking and organization
  • Workplace safety
  • Verbal and written communication
  • Teamwork and collaboration
  • Attention to detail

Languages

Spanish

Timeline

Team Trainer

Chick-fil-A
02.2023 - Current

Bachelor of Science - Information Science

University of Tennessee

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Emily Villalta