Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emma Arnold

Lebanon

Summary

Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant/Caregiver

ShiftKey Medical Staffing
06.2020 - Current
  • Provided safe and reliable transportation for patients to appointments and errands
  • Ensured a secure and comfortable living environment for patients
  • Assisted with Activities of Daily Living (ADLs) such as bathing, grooming, and dressing
  • Monitored and recorded patient vital signs and symptoms
  • Communicated effectively with patients, families, and healthcare team members
  • Maintained cleanliness and organization in patient living spaces

In Home Caregiver/CNA

Self-Employed
04.2022 - 11.2024
  • Assisted individuals and families with Activities of Daily Living (ADL) care
  • Provided bathing and personal hygiene assistance
  • Offered transportation for errands and appointments
  • Monitored and documented clients' health status
  • Implemented care plans as directed by healthcare professionals
  • Ensured a safe and comfortable environment for clients

Certified Nursing Assistant

Tennessee Family Solutions
04.2018 - 04.2021
  • Changed bed linen regularly to help prevent skin irritation.
  • Built friendly rapport with patients and delivered personalized care.
  • Worked alongside registered nursing staff and followed care plans.
  • Documented care actions, vitals and orders in company software.
  • Monitored patient conditions and reported problems to nursing staff.
  • Kept patients comfortable with clean linens and well-stocked rooms.
  • Prevented bedsores, consistently turning patients every 2 hours.
  • Served meals and assisted with self-feeding or directly fed individuals.
  • Assisted patients with limited mental and physical capacity in handling daily living tasks.

Davis Clinic

Dr.Davis
03.2013 - 04.2015
  • Filed and maintained patient records in accordance with HIPAA regulations.
  • Provided exceptional customer service to patients, answering questions and addressing concerns.
  • Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
  • Used Software to schedule appointments.
  • Assisted patients in filling out check-in and payment paperwork.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.

Education

Nursing

Vol state Community College
Gallatin, TN
12.2024

Skills

  • Microsoft excel
  • Time management
  • Documentation review
  • Communication skills
  • Leadership

Certification

CNA in 2016

Timeline

In Home Caregiver/CNA

Self-Employed
04.2022 - 11.2024

Certified Nursing Assistant/Caregiver

ShiftKey Medical Staffing
06.2020 - Current

Certified Nursing Assistant

Tennessee Family Solutions
04.2018 - 04.2021

Davis Clinic

Dr.Davis
03.2013 - 04.2015

Nursing

Vol state Community College
Emma Arnold