Emma Baxter
Jonesborough
Summary
Reliable and upbeat, successful at encouraging others depending on others' individual needs while paying diligent attention to what is needed. Always looking for new opportunities to hone knowledge of chosen path and accepting of mistakes in order to improve. Dependable relationship-builder with a superior work ethic and bright attitude, with the strong desire to help others.
Overview
1
1
year of professional experience
Work History
Sales Associate
Forever 21
11.2022 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while at the register and was always timely while being considerate of customers both waiting in line and on the sales floor.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment; was often regarded as the best customer service associate on the floor.
Sales Manager
Plato's Closet
08.2021 - 06.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Closed and opened the store and was entrusted with a key to the store, even at sixteen, which speaks to my reliability and trustworthiness.
- Given the title of 'backstock manager,' someone who oversaw the stock stored away in the back, choosing what product we needed more of and what to push out/advertise more.
- Handled money and counted registers at the beginning/end of the day, as well as handling returns and the card machines/computers.
- Always willing to negotiate with customers and perform my tasks in a kind yet firm way with sales associates.
Education
No Degree - Communication Sciences And Disorders
Radford University
Radford, VA05-2027
High School Diploma -
Science Hill High School
Johnson City, TN05-2023
Skills
- Teamwork and collaboration
- Time management
- Excellent people skills
- Problem-solving skills
- Outgoing personality
- Conflict resolution
- Adapt to diverse groups
- Energetic, encouraging personality
Timeline
Sales Associate
Forever 21
11.2022 - 01.2023
Sales Manager
Plato's Closet
08.2021 - 06.2022
No Degree - Communication Sciences And Disorders
Radford University
High School Diploma -
Science Hill High School
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