Summary
Overview
Work History
Education
Skills
Timeline
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Emma Betts

Waverly

Summary

Dynamic delivery driver with a clean driving record and a positive attitude, recognized for enhancing customer satisfaction at Spark through timely deliveries and effective communication. Proven ability in route optimization and problem-solving, ensuring efficient operations while maintaining safety standards. Committed to teamwork and delivering exceptional service in fast-paced environments.

Overview

16
16
years of professional experience

Work History

Delivery Driver

Spark
04.2025 - Current
  • Navigated designated routes efficiently, ensuring timely deliveries to clients.
  • Inspected vehicles daily for safety compliance and maintenance needs.
  • Loaded and unloaded packages while adhering to weight restrictions and safety protocols.
  • Communicated effectively with dispatchers and customers regarding delivery status and issues.
  • Maintained accurate records of deliveries and vehicle inspections through digital systems.
  • Resolved customer inquiries promptly, enhancing overall satisfaction with delivery service.
  • Implemented best practices for route optimization, reducing fuel consumption during deliveries.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Cook

Dairy Queen Grill & Chill
03.2013 - 07.2013
  • Prepared menu items according to established recipes and food safety standards.
  • Operated kitchen equipment, ensuring proper usage and maintenance protocols were followed.
  • Collaborated with team members to streamline food preparation processes and enhance service efficiency.
  • Maintained cleanliness of workstations and adhered to health regulations throughout shifts.
  • Assisted in inventory management by monitoring stock levels and minimizing waste during food prep.
  • Trained new staff on kitchen procedures, safety practices, and customer service expectations.
  • Executed daily opening and closing duties, ensuring readiness for high-volume service periods.
  • Resolved customer inquiries promptly, enhancing overall dining experience through effective communication.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.

Overnight Stocker

Walmart
05.2012 - 03.2013
  • Stocked shelves efficiently to ensure product availability and enhance customer shopping experience.
  • Organized merchandise in accordance with company standards for visibility and accessibility.
  • Maintained cleanliness and orderliness of aisles to promote a safe shopping environment.
  • Assisted team members in inventory management, contributing to accurate stock levels.
  • Monitored product expiration dates, ensuring compliance with quality standards and minimizing waste.
  • Adapted quickly to changing demands, demonstrating flexibility in stocking priorities and schedules.
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.

Cook

Whitts Bbq
02.2010 - 08.2012
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.

Education

High School Diploma -

Graduation Alliance
Remote
03.2025

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Punctual and reliable
  • Problem-solving
  • Safe driving
  • GPS and route planning
  • Clean driving record
  • Loading and unloading
  • Complex Problem-solving
  • Client relationship management
  • Clear communication
  • Multitasking and organization
  • Adaptability and flexibility
  • Verbal and written communication
  • Customer interaction
  • Record keeping
  • Physical stamina
  • Courteous and polite demeanor

Timeline

Delivery Driver

Spark
04.2025 - Current

Cook

Dairy Queen Grill & Chill
03.2013 - 07.2013

Overnight Stocker

Walmart
05.2012 - 03.2013

Cook

Whitts Bbq
02.2010 - 08.2012

High School Diploma -

Graduation Alliance

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Emma Betts