Emma Capps
Knoxville
Summary
Dynamic Golf Sales Associate with proven expertise in client relationship building, product knowledge, and customer service. Committed to enhancing customer experiences and driving sales through personalized service and effective problem resolution.
Enthusiastic sales professional with strong skills in customer service and team collaboration. Experienced in utilizing point-of-sale systems and resolving inquiries to improve customer satisfaction. Ready to leverage expertise to support sales growth and enhance client relationships.
Overview
1
1
year of professional experience
Work History
Golf Sales Associate
Purple Horse
Knoxville, TN
05.2025 - Current
- Assisted customers in selecting golf equipment, ensuring a personalized shopping experience.
- Maintained knowledge of current golf merchandise and trends to provide informed recommendations.
- Processed transactions efficiently using point-of-sale systems, enhancing customer satisfaction.
- Collaborated with team members to organize sales events and promote new product launches.
- Resolved customer inquiries and complaints effectively, fostering positive relationships and loyalty.
- Trained new associates on product knowledge and sales techniques to ensure team success.
- Increased golf club sales by providing personalized product recommendations and fitting services to customers.
- Provided exceptional service to high-profile clients, resulting in increased loyalty and repeat business.
Education
Bachelor of Science - Physical Therapy
Transylvania University
Lexington, Ky07.2029
Skills
- Team player attitude
- Active listening
- Cash handling
- Client relationship building
- Product knowledge
- Opening and closing procedures
- POS system operation
- Promotions and discounts
- Sales techniques mastery
- Tee schedules
- Customer service
Timeline
Golf Sales Associate
Purple Horse
05.2025 - Current
Bachelor of Science - Physical Therapy
Transylvania University