Emma Eggen
Somerville,TN
Summary
As a university student specializing in social work and being greatly interested specifically in medical social work, a goal and desire is to gain experience in the field of medicine. Previous work opportunities have formulated skills in many of the requirements for being a scribe such as typing, actively listening, entering data, and handling documents. I'm driven to gain familiarity and understanding of what it's like to work alongside clients in their successes and difficulties, along with how to help them based on their needs.
Overview
5
5
years of professional experience
Work History
Barista
A New Life Herbs
09.2019 - 04.2021
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Regularly opened and closed the store.
- Diligently worked to maintain a clean work environment.
- Innovatively created new products and ways to promote them to customers.
Cashier
Stockdale's
06.2021 - 07.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and reorganized shelves and displays.
- Mentored new employees on cashier duties and best practices.
- Greeted customers entering store and responded promptly to customer needs.
- Regularly took inventory of store items.
Veterinary Assistant
The Pet Doctor
05.2022 - 08.2023
- Supported veterinarian in performing surgeries by preparing instruments, monitoring anesthesia, and providing post-operative care for patients.
- Improved patient care by assisting veterinarians with examinations and treatments.
- Assisted in emergency situations calmly while supporting veterinarians with critical care procedures to stabilize patients quickly.
- Ensured accurate record-keeping by updating patient files with medical histories, diagnoses, and prescribed treatments.
Barista
The White House
10.2023 - 08.2024
- Maintained regular and consistent attendance and punctuality.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Helped management keep adequate supply on hand by notifying of shortages.
ESL Teacher
I.E.S. Haygón
09.2024 - 12.2024
- Increased student proficiency in English by creating engaging and interactive classroom activities.
- Created and delivered engaging lesson plans to accommodate different learning styles.
- Gave one-on-one attention to each student while maintaining overall focus on entire group.
Education
Bachelor of Arts - Social Work, Spanish
University of Memphis
Memphis, TN05-2027
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Problem-solving
- Active listener
- Organizational skills
- Decision-making
- Social skills training
- Multicultural competence
- Teamwork and collaboration
- Verbal and written communication
- Strong work ethic
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
ESL Teacher
I.E.S. Haygón
09.2024 - 12.2024
Barista
The White House
10.2023 - 08.2024
Veterinary Assistant
The Pet Doctor
05.2022 - 08.2023
Cashier
Stockdale's
06.2021 - 07.2022
Barista
A New Life Herbs
09.2019 - 04.2021
Bachelor of Arts - Social Work, Spanish
University of Memphis
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