Emma Swiney

• Processed customer transactions accurately and efficiently, enhancing customer satisfaction.
• Cashed customer checks, verified identification, and checked account balances, ensuring compliance with bank policy and maintaining security.
• Assisted customers in resolving account inquiries and issues, improving account understanding and retention.
• Educated customers on credit union products and services.
• Served a large number of customers during high volume shifts and remained composed and professional in stressful situations.
• Collaborated with team members to streamline workflow processes.

• Facilitated activities of daily living, including bathing, dressing, and grooming, to promote resident dignity and independence.
• Supported residents in daily living activities and personal care to enhance comfort and well-being.
• Monitored vital signs and reported changes to nursing staff promptly.
• Performed vital sign assessments, such as taking blood pressure and temperature.
• Assisted patients in ambulation and transfers using proper body mechanics.
• Answered patient call lights promptly and responded to requests appropriately.
• Reported changes in patient conditions to registered nurse or physician.
• Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
• Ensured compliance with HIPAA regulations regarding confidentiality of information.
• Recognized signs, symptoms of abuse, neglect and reported them per policy.

• Managed two phone lines to efficiently take customer orders.
• Attended to dine-in customers while coordinating carry-out and drive-thru services.
• assembled orders coming out of the oven along with fetting drinks sauces slads etc. to complete orders
• Maintained cleanliness of dining room, salad bar, and oven station.
• maintained customer service and professional working short handed.

Prepared and assembled menu items according to standardized recipes.

• Cooked multiple orders simultaneously during busy periods.
• Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
• Collaborated with team members to ensure timely meal preparation and delivery.
• Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
• Operated kitchen equipment safely and efficiently during busy shifts.
• Operated fryers and grills according to instructions to maintain safety and food quality.
• Maintained cleanliness and organization of workstations throughout the service.
• Assisted in training new staff on kitchen procedures and safety practices.
• Prepared meals and ingredients, managed drive-thru and front counter transactions

• Sit guest, take orders, run food, help servers when needed
• Supported servers in delivering food and beverages promptly to enhance guest experience.
• Coordinated with kitchen staff to confirm order accuracy and minimize errors.
• Provided menu information and recommendations to guests.
• Stocked supplies and organized service areas for efficiency.
• Assisted team members during busy shifts to enhance service flow.
• Monitored guest tables alongside servers to ensure satisfaction and quality of service.

• Cooked, answered phones, took food orders, waited on customers.
• Coordinated multiple orders during peak hours while ensuring food quality and customer satisfaction.
• Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
• Simultaneously cooked multiple orders during busy periods, maintaining high standards of quality.
• Cooked, answered phones, took food orders, waited on customers.