Summary
Overview
Work History
Education
Skills
Timeline
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Emma Jo Blanken

Morristown

Summary

I am a dedicated and reliable worker who has a passion for learning new things! I always try my best in any position I am put into, and I work hard to improve.

Overview

3
3
years of professional experience

Work History

Sales Associate

GB Shoes
Johnson City, TN
11.2025 - Current
  • Assisted customers with product selection.
  • Processed transactions accurately using the cash register to ensure efficient checkouts.
  • Answered customer questions to resolve issues and to build positive relationships.
  • Worked alongside team members to ensure we met sales goals.
  • Stocked the shoes and the displays accurately to ensure products were visible.

Barista/Shift Leader

Dutch Bros
Knoxville, TN
04.2024 - 10.2025
  • Prepared high-quality beverages using espresso machines and blending tools.
  • Maintained cleanliness and organization of workstations.
  • Took orders for customers' drinks and hot food.
  • Helped direct the shift and fellow broistas to ensure a successful day.
  • Made sure my orders were completed in a timely manner.
  • Stocked the dry stock area as well as the walk in refrigerator.
  • Trained new team members on drink preparation techniques and customer service standards.

Operations Team Leader

Bargain Hunt
Knoxville, TN
01.2024 - 04.2024
  • Processed transactions on the cash register quickly to enhance customer service.
  • Oversaw my team members' tasks and kept them on task to ensure a successful shift.
  • Managed the deliveries and organized the warehouse.
  • Organized and stocked the shelves to the best of my ability.

Education

Bachelor of Arts - Music

Carson Newman University
Jefferson City, TN
12-2023

High School Diploma -

Morristown Hamblen East High School
Morristown, TN
05-2019

Skills

  • Exceptional customer service
  • Money handling
  • Multi-tasking
  • Multi-tasking strength
  • Transaction processing
  • Teamwork and collaboration
  • Relationship building
  • Excellent people skills
  • Flexible schedule

Timeline

Sales Associate

GB Shoes
11.2025 - Current

Barista/Shift Leader

Dutch Bros
04.2024 - 10.2025

Operations Team Leader

Bargain Hunt
01.2024 - 04.2024

Bachelor of Arts - Music

Carson Newman University

High School Diploma -

Morristown Hamblen East High School
Emma Jo Blanken