Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eric Esolda

Hermitage

Summary

Elite performer in generating new customers within the door to door, retail, and event marketing space. Eight years of experience managing teams of seven to ten representatives through training, keynote presentations, data analysis, shadow reports, territory management, one on one conversations, and culture building activities. Each of these teams generated new customers that resulted between one and two million dollars in revenue each quarter. Spending nearly a decade with the same company, I am a loyal and dedicated manager that uprooted my life twice to open up new territories - building the Customer Development departments in Charlotte, North Carolina and Nashville, Tennessee.

Overview

11
11
years of professional experience

Work History

Customer Development Manager

Power Home Remodeling
03.2022 - 10.2024

Moved to Nashville to spearhead improving this particular offices door to door Field department. Elite personal performer that managed Field teams and took over running and overseeing the entire Events department.

Customer Development Manager

Power Home Remodeling
02.2019 - 03.2022

Opened up a new office for Power in NC and grew the Customer Development department from the ground up. Elite performer that managed teams within all three department verticals - Retail, Field, and Events.

Customer Development Representative

Power Home Remodeling
01.2017 - 02.2019

Started at Power as a door to door field rep. After my first month on the job I was promoted to the Retail department. I was then quickly promoted to Retail Customer Development Manager after my first quarter on the job.

Customer Service Manager

The Carriage House Banquet Hall
09.2013 - 12.2016

Specialized in creating and selling packages for banquet events, primarily weddings. I was the point of contact for the bride and groom from day one through the conclusion of the event.

Education

Bachelor of Arts - Business Marketing

Stockton University
Absecon, NJ
12-2016

Skills

  • Data-driven decision making
  • Mentor
  • Performance tracking
  • Brand ambassador
  • Closing techniques
  • Customer Service
  • Reliability
  • Team motivation
  • Rapport and relationship building
  • Active listening
  • Effective communication
  • Staff training and development

Timeline

Customer Development Manager

Power Home Remodeling
03.2022 - 10.2024

Customer Development Manager

Power Home Remodeling
02.2019 - 03.2022

Customer Development Representative

Power Home Remodeling
01.2017 - 02.2019

Customer Service Manager

The Carriage House Banquet Hall
09.2013 - 12.2016

Bachelor of Arts - Business Marketing

Stockton University
Eric Esolda