Eric Greer
Nashville
Summary
Adept at technical troubleshooting and fostering team collaboration, I significantly enhanced product quality at Kwikship LLC by implementing rigorous quality control measures. Certified in HVAC systems, my diverse experience spans quality control, logistics, and customer service, achieving consistent customer satisfaction and operational excellence.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Quality Control
Kwikship LLC
11.2023 - Current
- Improved product quality by overseeing strict quality control procedures.
- Identified and removed products that did not meet quality control standards.
- Achieved consistent product quality by implementing rigorous quality control measures.
- Supported safety and quality control initiates at job sites.
- Recognized potential issues with inventory and quality control and engineered changes.
- Ensured quality control by conducting thorough inspections of packaged products.
- Implemented quality control measures to consistently meet or exceed established cleanliness benchmarks.
- Reduced data errors through diligent quality control checks and validations.
- Completed quality control checks for consistent product output, ensuring customer satisfaction.
- Maintained strict quality control standards, ensuring consistently high-quality packaged products.
- Contributed to reducing underwriting errors by enhancing quality control measures.
- Conducted detailed quality control checks, minimizing defects and maintaining brand reputation.
Mover
College Hunks Hauling Junk & Moving
08.2023 - 10.2023
- Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to Number lbs.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Moved furniture and boxes using utility dolly and truck ramp.
- Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
- Enhanced team efficiency by coordinating with coworkers to complete tasks quickly and effectively.
- Inspected items for damage and reported issues to supervisor for resolution.
- Strapped items down over protective padding to secure throughout transportation.
- Followed verbal and written instructions to properly move and ship products.
- Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
- Followed safety protocols to prevent accidents and injuries.
- Facilitated smooth communication between clients and the moving team, addressing any questions or concerns promptly.
- Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and reassembling tables.
- Provided physical assistance during heavy lifting tasks as needed, minimizing risk of injury for both employees and clients'' possessions.
- Demonstrated strong problem-solving skills when faced with unexpected challenges during moves, finding effective solutions that satisfied clients'' needs.
- Communicated with clients to understand their specific needs, tailoring services accordingly for a seamless moving experience.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Arranged items at destination according to customer requests and instructions.
- Collaborated with other movers to establish priorities during complex moves involving multiple locations or large quantities of items.
- Cleaned and maintained truck and other equipment to maintain optimum working condition.
Delivery Driver
Caruso Logistics
05.2017 - 07.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
- Maintained clean and safe vehicle, contributing to positive image of company.
- Trained new drivers when hired into the company.
- Became the Lead driver two years after joining the company.
Production Worker
Taylor Farms Foodservice
04.2017 - 05.2017
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Managed inventory levels to prevent production delays.
Lawncare Maintenance Worker
Smiley Lawn Maintenance
04.2006 - 03.2017
- Assisted with seasonal cleanup efforts including leaf removal, mulching, pruning, and snow removal when necessary.
- Managed scheduling for multiple clients, ensuring timely completion of all tasks while minimizing downtime.
- Collaborated with team members to complete large-scale landscaping projects on time and within budget constraints.
- Supported the success of fellow team members through open communication channels that fostered collaboration in achieving project goals.
- Established trust among clients by maintaining confidentiality regarding their property details and personal information.
- Maintained safety standards by adhering to company guidelines and using personal protective equipment during all tasks.
- Streamlined work processes by effectively organizing daily task lists based on priority level and location proximity.
- Improved curb appeal for residential clients through meticulous trimming and edging of lawns.
- Increased efficiency by maintaining equipment in good working order and troubleshooting issues as needed.
- Delivered exceptional customer service by addressing client concerns promptly and professionally, ensuring repeat business.
- Optimized machinery lifespan through routine inspections, cleaning procedures, oil changes and blade sharpening.
- Kept client properties visually appealing year-round through seasonal planting rotations that enhanced the aesthetic value of landscapes.
- Contributed to client satisfaction by providing timely and efficient lawn maintenance services.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Performed planting, watering, mulching, and edging of lawns.
- Utilized lawn striping methods for healthy grass growing and appearance.
Delivery Driver
The Green Truck Moving Company
02.2005 - 03.2006
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Supported positive customer experience by resolving delivery issues promptly and effectively.
- Strengthened company reputation through polite and friendly interactions with customers during deliveries.
- Fostered strong relationships with customers, leading to increased loyalty and repeat business.
- Maintained clean and safe vehicle, contributing to positive image of company.
Education
Universal Certification HVAC R - HVAC
Fortis College
Nashville, TN08.2024
GED
Nashville, TN07.2009
Skills
- Technical troubleshooting
- Electrical wiring
- Leak checks
- System troubleshooting
- HVAC and refrigeration systems
- Heating systems
- HVAC controls
- Air conditioning
- Certified HVAC technician
- Cooling systems maintenance
- Equipment installation
- Valid state driver's license
- Gas furnaces
- EPA regulations
- Dedicated team player
Certification
Universal Certification HVAC R
Timeline
Quality Control
Kwikship LLC
11.2023 - Current
Mover
College Hunks Hauling Junk & Moving
08.2023 - 10.2023
Delivery Driver
Caruso Logistics
05.2017 - 07.2023
Production Worker
Taylor Farms Foodservice
04.2017 - 05.2017
Lawncare Maintenance Worker
Smiley Lawn Maintenance
04.2006 - 03.2017
Delivery Driver
The Green Truck Moving Company
02.2005 - 03.2006
Universal Certification HVAC R - HVAC
Fortis College
GED
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