ERIC MASSENGALE
East Ridge
Summary
Accomplished public safety and operations leader with extensive experience in law enforcement and security. Proven track record in risk assessment, emergency response planning, and cross-functional collaboration. Committed to enhancing safety initiatives and operational readiness in challenging environments, aiming to contribute to organizational goals.
Overview
21
21
years of professional experience
Work History
Corporal / School Resource Officer
East Ridge Police Department
East Ridge
10.2011 - Current
- Developed and implemented safety procedures and emergency response plans to ensure preparedness and effectiveness in crisis situations
- Coordinated safety operations within school environment with administrators, staff, and external agencies to enhance overall safety
- Mentored individuals in conflict resolution, decision-making, and personal accountability to foster a positive school culture
Corporal (Patrol Division)
East Ridge Police Department
East Ridge
01.2023 - 01.2025
- Led response efforts during critical incidents, enhancing team cohesion and facilitating professional growth
- Monitored adherence to departmental policies, procedures, and legal standards, fostering a culture of accountability
- Supervised personnel and coordinated daily operations, ensuring effective shift transitions and operational readiness
Detective (Criminal Investigations Division)
East Ridge Police Department
East Ridge
01.2018 - 01.2023
- Conducted interviews and prepared detailed reports that supported legal processes and facilitated successful prosecutions
- Managed complex investigations, developing cases, handling evidence, and coordinating with stakeholders to ensure thorough resolutions
- Collaborated with internal and external partners to drive case resolutions and enhance investigative outcomes
Patrol Officer / Acting Supervisor
East Ridge Police Department
East Ridge
01.2011 - 01.2018
- Assessed and resolved diverse operational situations to ensure safety and security
- Documented incidents accurately and ensured adherence to procedures
- Trained and onboarded new personnel to enhance team readiness
Medical Logistics Specialist (68J)
Tennessee Army National Guard / U.S. Army Reserve
Chattanooga
01.2005 - 12.2012
- Coordinated procurement, storage, and distribution operations to maintain resource availability
- Facilitated medical supply distribution to ensure readiness for training exercises and operations.
- Managed inventory of medical equipment and supplies for readiness.
- Managed inventory systems and supply chain processes, ensuring accountability for critical resources
- Assisted in the planning of logistics for medical evacuations.
Patrol Officer
Red Bank Police Department
Red Bank
01.2008 - 01.2011
- Executed patrol operations and responded to incidents to enhance public safety
- Conducted thorough investigations and documented findings to ensure accountability
- Built community relationships through consistent engagement to foster trust and collaboration
Vehicle Operator & Security Operations (Iraq Deployment)
Tennessee Army National Guard / U.S. Army Reserve
01.2009 - 01.2010
- Executed convoy operations and coordinated security missions, ensuring safe transport and protection in high-risk environments
- Maintained specialized equipment, ensuring high operational readiness for critical missions
- Participated in rapid response and base security operations, enhancing overall security posture
Quick Reaction Force – Detainee Operations (Iraq Deployment)
Tennessee Army National Guard / U.S. Army Reserve
01.2007 - 01.2008
- Responded to critical incidents, ensuring operational control and safety in detention facilities
- Conducted searches and inspections, coordinating effectively with multidisciplinary teams to enhance security
- Supported medical logistics and supply coordination, facilitating timely and efficient resource allocation
Education
Bachelor of Science - Criminal Justice
Bethel University
McKenzie, ND01-2025
Skills
- Community policing
- School safety initiatives
- Crisis management
- Emergency response
- Risk assessment and investigations
- Operations management
- Cross-functional coordination
- Training and mentorship
- Report writing and documentation
- Team leadership
- Conflict resolution and de-escalation
- Conflict resolution
- Conflict mediation
- Strong interpersonal skills
Additional Information
Active leadership experience with progressive responsibility, Extensive background in high-pressure decision-making environments, Strong communication and interpersonal skills across diverse groups
References
Available upon request
Military Experience
Tennessee Army National Guard / U.S. Army Reserve, Vehicle Operator & Security Operations (Iraq Deployment), 01/01/09, 12/31/10, Executed convoy operations and coordinated security missions in high-risk environments, Maintained specialized equipment and ensured operational readiness, Participated in rapid response and base security operations, Quick Reaction Force – Detainee Operations (Iraq Deployment), 01/01/07, 12/31/08, Responded to critical incidents and maintained operational control in detention facilities, Conducted searches, inspections, and coordinated with multidisciplinary teams, Supported medical logistics and supply coordination efforts, Medical Logistics Specialist (68J), Managed inventory systems, supply chain processes, and accountability for critical resources, Coordinated procurement, storage, and distribution operations
Professional Development
- Axon/Taser Instructor
- Internal Affairs Investigations
- Instructor Development
- Crisis Intervention Training (CIT)
- Advanced Traffic Crash Investigation
- Incident Response to Terrorist Bombings
- Leadership and Field Training Programs
Timeline
Corporal (Patrol Division)
East Ridge Police Department
01.2023 - 01.2025
Detective (Criminal Investigations Division)
East Ridge Police Department
01.2018 - 01.2023
Corporal / School Resource Officer
East Ridge Police Department
10.2011 - Current
Patrol Officer / Acting Supervisor
East Ridge Police Department
01.2011 - 01.2018
Vehicle Operator & Security Operations (Iraq Deployment)
Tennessee Army National Guard / U.S. Army Reserve
01.2009 - 01.2010
Patrol Officer
Red Bank Police Department
01.2008 - 01.2011
Quick Reaction Force – Detainee Operations (Iraq Deployment)
Tennessee Army National Guard / U.S. Army Reserve
01.2007 - 01.2008
Medical Logistics Specialist (68J)
Tennessee Army National Guard / U.S. Army Reserve
01.2005 - 12.2012
Bachelor of Science - Criminal Justice
Bethel University