Erica Lakiesha Cummings Jones
Memphis
Summary
Dynamic financial consultant with a proven track record at THE WORLD FINANCIAL GROUP, leveraging strong organizational and communication skills to empower families with tailored financial solutions. Adept in project management and customer service, I excel in delivering results while maintaining professionalism in high-pressure environments.
Overview
22
22
years of professional experience
Work History
Independent Financial Consultant
THE WORLD FINANCIAL GROUP/WFG
01.2004 - Current
- Available to work in a professional setting while working remote
- Organizational skills
- Prompt and Authoritative
- Demonstrator
- Resourceful
- Communication skills
- I am helping families with financial services
PBX Switchboard Operator/ Access Facilitator
METHODIST NORTH HEALTHCARE HOSPITAL
01.2005 - 01.2012
- Receive and direct incoming calls
- Monitoring and reporting alarm conditions on multi-line phone systems
- Alert different support units of emergency and disaster situations.
- Professionally able to verbally communicate with associates, management, and doctors.
- Typing and filing
- Scheduling procedures
- Ability to make decisions when confronted with crisis within the workplace
- Ability to type 25wpm on computer
Deputy Court Clerk
SHELBY COUNTY GOVERNMENT
01.2004 - 01.2005
- Assist the public in person with tact and courteousness
- Answer multi-line telephone, transfer calls, take messages
- Prepare orders, process all courts paperwork in a timely manner
- Pull records for probate information
Education
Bachelor - Spanish Major
University of Arizona
01.2027
Associate - General Studies in Science
Southwest Tennessee Community College
01.2006
CBA - Business Administration/Management
Liberty University
Virgina01.2004
Skills
- Business Administration / Management skills
- Analysis Skills
- Customer Service
- Microsoft Excell/Office/Word
- Communication skills
- Typing/Filing Documents
- Scheduling
- Multi-line Telephone
- Health and Life Insurance License
- Hippa Law
- Data Entry
- Insurance Verification
- Registation
- Organizational skills
- Time management
- Complete tasks/ work independently
- Project management
Timeline
PBX Switchboard Operator/ Access Facilitator
METHODIST NORTH HEALTHCARE HOSPITAL
01.2005 - 01.2012
Independent Financial Consultant
THE WORLD FINANCIAL GROUP/WFG
01.2004 - Current
Deputy Court Clerk
SHELBY COUNTY GOVERNMENT
01.2004 - 01.2005
Bachelor - Spanish Major
University of Arizona
Associate - General Studies in Science
Southwest Tennessee Community College
CBA - Business Administration/Management
Liberty University