Erin Harris
Chattanooga
Summary
Skilled Phlebotomist and CNA from CHI Memorial Hospital Chattanooga, adept in EMR recordkeeping and empathetic patient communication. Excelled in maintaining high-quality care standards, achieving efficient blood collection, and ensuring patient confidentiality. Demonstrated exceptional infection control, supporting over 25 patients simultaneously with dedication and precision.
Overview
4
4
years of professional experience
Work History
Phlebotomist
CHI Memorial Hospital Chattanooga
06.2023 - Current
- Organized daily work based on collection priority.
- Centrifuged blood samples as outlined in clinical protocols.
- Used personal protective equipment correctly to protect coworkers and patients.
- Packaged and shipped specimens to central lab daily.
- Stocked phlebotomy cart or carrier with appropriate supplies and assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Performed laboratory tests to assist physicians in diagnosis.
- Regularly maintaining fast-paced, quality care
- Able to simultaneously verifying a patient's identity while preparing the blood draw equipment, explaining the procedure to a patient while selecting the appropriate needle size, monitoring the blood draw while documenting pertinent information in the patient's chart, or managing multiple patients by efficiently switching between blood draws and label verification while also answering phone inquiries from healthcare providers.
CNA
CHI Memorial Hospital Chattanooga
04.2021 - 06.2023
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Oversaw and maintained patients' rooms, nursing staff break areas, nutritional room, and nurse stations.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Followed directions of licensed nursing staff to administer medications, assistance and treatments.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Transported patients between rooms and testing locations.
- Upheld infection control and prevention policies across different patient-facing areas.
- Documented patient information and care activities in electronic health record.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Delivered high-quality care to geriatric patients in hospital facility.
- Supported needs of 25+ patients under short-term care within hospital environment at a time.
Education
Certification - Phlebotomy
Academy of Allied Health Careers
Chattanooga, TN04-2021
Skills
- EMR recordkeeping and reviewing
- Blood collection and specimen handling
- Patient confidentiality with HIPAA practices
- Infection control and prevention
- Effective and empathetic communication
- Medical terminology and minor anatomy and physiology
- Quality control and sanitation
- Patient/Family care and support
- Emergency response training
- Paperwork processing and filing
- Ambulation assistance
Timeline
Phlebotomist
CHI Memorial Hospital Chattanooga
06.2023 - Current
CNA
CHI Memorial Hospital Chattanooga
04.2021 - 06.2023
Certification - Phlebotomy
Academy of Allied Health Careers
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