Summary
Overview
Work History
Skills
Timeline
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Erin Ulvund

Nashville,TN

Summary

Positive, upbeat individual with strong organizational skills and passion for delivering exceptional customer service. Possesses foundational knowledge of food safety regulations and operational procedures, along with skills in inventory management and communication. Dedicated to contributing to seamless and efficient food and beverage service environment.

Overview

7
7
years of professional experience

Work History

Senior Event Sales Manager

White Limozeen/Cross Eyed Critters
Nashville, TN
03.2022 - 09.2024
  • Increased event sales revenue by developing and maintaining strong relationships with clients.
  • Maximized revenue potential by upselling additional services such as audiovisual equipment rentals or catering options.
  • Mentored junior team members on best practices in event sales management, fostering a culture of continuous growth and development within the team.
  • Achieved consistent year-over-year growth in overall event bookings through proactive prospecting efforts.

Head Bartender

Brentwood Country Club
Brentwood, TN
04.2021 - 05.2022
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Contributed to increased sales with upselling techniques, effective menu presentation, and knowledge of specials.

Bartender/Server

Sperry's Steakhouse
Franklin, TN
08.2020 - 06.2021
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.

Corporate Trainer/Event Lead/Server

TopGolf
Nashville, TN
09.2017 - 08.2020
  • Enhanced corporate culture by conducting team-building activities and workshops.
  • Supported company growth by designing targeted training programs for new hires.
  • Adapted rapidly to unforeseen challenges or changes in plans while maintaining composure under pressure.
  • Achieved smooth transitions between event segments by coordinating schedules and managing time efficiently.

Skills

  • Customer engagement
  • Staff training and supervision
  • Strong multitasking
  • Strong work ethic
  • Positive and friendly attitude
  • Attentive service
  • Patience and tolerance
  • Guest engagement
  • Strong communication skills

Timeline

Senior Event Sales Manager

White Limozeen/Cross Eyed Critters
03.2022 - 09.2024

Head Bartender

Brentwood Country Club
04.2021 - 05.2022

Bartender/Server

Sperry's Steakhouse
08.2020 - 06.2021

Corporate Trainer/Event Lead/Server

TopGolf
09.2017 - 08.2020

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Erin Ulvund