ERIYONNA NICHOLS
Bartlett
Summary
Dedicated and approachable student with a passion for building connections and fostering a positive environment. Experienced in customer service and leadership roles, demonstrating strong skills in effective communication, conflict resolution, and providing support. Pride in dependability, organization, and active listening. True passion for making a difference in people's lives. Believes in the perfect opportunity to help students feel at home and further develop leadership abilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
JD Finishline
05.2022 - 08.2024
- Operated cash register and accurately processed payments, returns, and exchanges
- Maintained cleanliness of the checkout area by cleaning counters
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Built and Maintained positive working relationships with co workers
- Managed large amounts of cash accurately during busy hours in a fast-paced environment
- Handled customer service complaints and inquiries in respectful and efficient matter
- Assisted with training and mentoring new team members
Sales Associate
Footlocker Retail
09.2022 - 05.2023
- Used upselling Techniques and offered Product and Service consultation
- Worked to strengthen customer relationships and increase the likelihood of additional sales
- Improved my customer service and telecommunications skills to build long-term relationships
- Listened to clients and devised solutions to meet their professional and personal requirements
Education
High School Diploma -
Bolton High School
05-2024
Currently Attending - Nursing
University of Memphis
Skills
- Leadership
- Customer Assistance
- Customer Service
- Multitasking
- Well Organized
- Honest and Dependable
- Friendly and Helpful
- Respectful
- Great at Communication
- Cooperative
- Creativity
- Conflict Resolution
- Time management skills
- Cash handling
Certification
- Barbicide Certification
- Food & Safety Certification
Languages
English
Native or Bilingual
Italian
Full Professional
Certifications
09-2022
Timeline
Sales Associate
Footlocker Retail
09.2022 - 05.2023
Cashier
JD Finishline
05.2022 - 08.2024
Currently Attending - Nursing
University of Memphis
High School Diploma -
Bolton High School
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