
Detail-oriented operations professional with 10+ years of experience in healthcare, hospitality, and logistics. Skilled in team leadership, workflow coordination, documentation, and compliance. Proven ability to manage multi-shift teams, maintain accuracy under deadlines, and ensure smooth operational performance.
• Led EVS team in maintaining patient care areas to strict hospital cleanliness standards
• Ensured adherence to infection control protocols and safety regulations
• Documented daily operations and incidents for leadership review
• Trained and supervised staff to maintain compliance and operational efficiency
• Coordinated with cross-functional teams to resolve operational issues
• Maintained high standards of cleanliness and sanitation in patient care areas
• Followed strict hospital protocols and safety procedures
• Assisted in onboarding and training new staff
• Reported safety and compliance issues to leadership
Customs Brokerage Support & Documentation
Import/Export Compliance & SOP Adherence
Shipment Documentation & Data Accuracy
Multi-Shift Team Leadership & Staff Training
Workflow & Task Prioritization
Inventory, Linen, & Supplies Management
Cross-Functional Communication
Fast-Paced Operations & Deadline Management
Safety & Compliance Standards
Customer Service & Client Coordination
Audit Readiness & Record Keeping
Problem Solving & Operational Efficiency
• Currently manage multi-shift EVS teams, ensuring compliance and operational efficiency
• Recruited, trained, and supported staff to improve workflow and quality standards
• Maintained documentation, inventory, and supply systems
• 10+ years of experience across healthcare, hospitality, and logistics
• Demonstrated ability to follow SOPs, meet deadlines, and maintain accuracy