Estelle Holland
Livingston
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
29
29
years of professional experience
Work History
Supervisor of Operations
FedEx Freight
03.2022 - Current
- Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Coordinated cross-functional teams, ensuring successful completion of projects and meeting deadlines.
Logistics Coordinator
Panoche Creek Packing
08.2013 - 07.2019
- Scheduled up to 80 international shipments via ocean freight per week.
- Maintained strong vendor connections via phone and email.
- Compared received shipments against shipping documents.
- Tracked shipments and notified customers of status or potential delays.
- Liaised between warehouse personnel and customer to facilitate account and operational needs.
- Processed and entered shipping instructions for customers into database and provided proactive customer service for all accounts.
Customer Service
Mike Murach & Associates Publishing
10.1995 - 08.2010
- Responded to customer requests for products, services and company information.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Technical Support
- Executed billing tasks and recorded information in company databases.
- Processed payments and contracts on accounts.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Entered up to 200 invoices per day
Education
High School Diploma -
Central Union High School
Fresno, CA06.1989
Skills
- Freight Logistics Management
- Administration and Operations
- Dispatching Coordination
- Inventory Management
- Typing 75 WPM
- Microsoft Word
- Microsoft Excel
- Ten Key By Touch
- Outlook
- Workday
- Microsoft Teams
Timeline
Supervisor of Operations
FedEx Freight
03.2022 - Current
Logistics Coordinator
Panoche Creek Packing
08.2013 - 07.2019
Customer Service
Mike Murach & Associates Publishing
10.1995 - 08.2010
High School Diploma -
Central Union High School
Similar Profiles
RACHAEL SWAINRACHAEL SWAIN
Inbound Loader/City P&D Driver at FedEx FreightInbound Loader/City P&D Driver at FedEx Freight
Michelle WhiteMichelle White
Service Support Representative at FedEx FreightService Support Representative at FedEx Freight
Mason McknightMason Mcknight
Operations Supervisor at FedEx FreightOperations Supervisor at FedEx Freight