Summary
Work History
Education
Skills
Languages
Timeline
Generic

Esther Tay

Whitwell

Summary

Diligent Desired Position with strong history in maintaining cleanliness and order in various facilities. Successfully ensured safe and sanitary environments, contributing to overall operational efficiency. Demonstrated effective use of cleaning techniques and interpersonal skills to foster positive relationships with colleagues and supervisors.

Experienced with maintaining cleanliness and sanitation in multiple settings. Utilizes effective cleaning techniques to ensure safe and orderly environments. Knowledge of using various cleaning tools and chemicals safely and efficiently.

Professional custodian with solid expertise in maintaining clean, safe, and orderly environments. Skilled in using cleaning equipment and handling various cleaning chemicals. Known for effective teamwork and adaptability to changing priorities. Consistently reliable and dedicated to achieving high standards in every task.

Work History

Baker

Walmart
  • Prepared and baked a variety of bread, pastries, and cakes according to Walmart standards.
  • Ensured compliance with food safety regulations and proper sanitation practices in the bakery.
  • Operated ovens, mixers, and other baking equipment efficiently to meet production demands.
  • Assisted in inventory management by tracking ingredient levels and placing orders as needed.
  • Collaborated with team members to maintain a clean, organized work environment during shifts.
  • Delivered excellent customer service by answering inquiries about baked goods and special orders.
  • Trained new staff on bakery procedures, safety protocols, and equipment use for improved efficiency.
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
  • Managed customer service operations, including taking orders and resolving complaints.

Head Chef

Polly Clair Tea Room
  • Directed menu development and seasonal offerings to enhance customer experience.
  • Oversaw kitchen operations, ensuring compliance with health and safety standards.
  • Trained and mentored junior chefs, fostering culinary skills and teamwork.
  • Executed high-volume food preparation efficiently while maintaining quality standards.
  • Implemented cost control measures, reducing waste and optimizing ingredient utilization.
  • Developed kitchen workflows to improve efficiency and streamline service delivery.
  • Led special events catering, elevating brand visibility and customer engagement.
  • Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
  • Placed orders to restock items before supplies ran out.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Hired, managed, and trained kitchen staff.
  • Created recipes and prepared advanced dishes.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Maintained well-organized mise en place to keep work consistent.
  • Fostered a positive working environment by promoting teamwork and open communication among all kitchen staff members.
  • Maintained strict adherence to health department regulations by enforcing proper food handling practices throughout the kitchen area.
  • Arranged for kitchen equipment maintenance and repair when needed.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.

House Cleaner

Vengi (friend)
  • Maintained cleanliness and organization in residential spaces, ensuring client satisfaction.
  • Utilized efficient cleaning techniques to enhance productivity and reduce time spent on tasks.
  • Operated various cleaning tools and equipment safely and effectively for optimal results.
  • Assisted in developing customized cleaning plans tailored to individual client needs.
  • Implemented feedback from clients to improve service quality and address concerns promptly.
  • Streamlined inventory management of cleaning supplies to minimize waste and ensure availability.
  • Cultivated positive relationships with clients through consistent communication and reliability.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
  • Dusted picture frames and wall hangings with cloth.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
  • Emptied trashcans and transported waste to collection areas.
  • Assisted fellow house cleaners when needed during busy periods or staff shortages.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Consistently met or exceeded weekly productivity goals, contributing to the overall success of the company.
  • Streamlined cleaning processes for faster service, utilizing effective time management strategies.
  • Collaborated with team members to complete large-scale projects within tight deadlines, ensuring top-quality results.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Verified cleanliness and organization of storage areas and carts.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Changed bed linens and collected soiled linens for cleaning.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Sorted, laundered and put away various laundry items.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Polished fixtures to achieve professional shine and appearance.
  • Returned emptied garbage receptacles to proper locations.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.

Administrator

Hock Lian Seng Trading Company PTD
1989 - 1999
  • Managed daily office operations, ensuring efficient workflow and adherence to company protocols.
  • Coordinated scheduling and communication among departments to enhance collaboration and project execution.
  • Maintained accurate records of inventory and supply orders, optimizing stock management processes.
  • Assisted in developing administrative procedures that improved overall efficiency of office tasks.
  • Supported financial operations by processing invoices and tracking payments for timely reporting.
  • Organized meetings and prepared materials, facilitating effective information sharing across teams.
  • Implemented filing systems that enhanced document retrieval speed and reduced organizational errors.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.
  • Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
  • Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
  • Reduced overhead costs through careful budget management and resource allocation.
  • Enhanced internal communication by creating a centralized information hub accessible to all staff members.
  • Developed comprehensive filing system that significantly improved document retrieval times.
  • Managed scheduling for executive staff to ensure optimal time management and productivity.
  • Enhanced employee onboarding process, improving new hire satisfaction and reducing time to productivity.
  • Oversaw maintenance of office equipment, minimizing downtime due to malfunctions or repairs.
  • Streamlined bookkeeping processes by implementing new accounting software, resulting in increased efficiency.
  • Maintained accurate financial records with diligent bookkeeping and timely invoice processing.
  • Handled basic recordkeeping and bookkeeping for community center.
  • Implemented effective bookkeeping systems to maintain accurate records and improve overall financial management.
  • Managed financial transactions accurately, ensuring proper bookkeeping for tax compliance and budgeting purposes.
  • Streamlined bookkeeping processes by implementing efficient organization systems, reducing errors and saving time.
  • Maintained accurate financial records through diligent bookkeeping practices including monitoring daily cash flow transactions.
  • Reduced errors by implementing robust internal controls for bookkeeping procedures.

Education

High School Diploma -

Serangoon Secondary School
Singapore

Skills

  • Team player
  • Customer service
  • Active listener
  • Food safety and sanitation
  • Food safety
  • Attention to detail
  • Cleanliness standards
  • Adaptive and creative
  • Quality control
  • Time management
  • Management
  • Product presentation
  • Basic math
  • Opening and closing duties
  • Waste reduction
  • Stock rotation
  • Team collaboration
  • Multitasking and organization
  • Verbal and written communication
  • Hand-eye coordination
  • Creative problem solving
  • Inventory management
  • Equipment maintenance
  • Kitchen sanitation management
  • Multilingual in languages
  • Spoilage control
  • Health and safety regulations management
  • Inventory reporting
  • Teamwork and collaboration
  • Reliable and responsible
  • Team cooperation
  • Multitasking
  • Clear communication
  • Organizational skills
  • Critical thinking
  • Active learning
  • Order taking
  • Multitasking Abilities
  • Decision-making
  • Basic mathematics
  • Task prioritization
  • Excellent communication
  • Inventory maintenance

Languages

Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Professional Working
English
Native or Bilingual
Teachew
Limited Working
Hokkien
Native or Bilingual

Timeline

Baker

Walmart

Head Chef

Polly Clair Tea Room

House Cleaner

Vengi (friend)

Administrator

Hock Lian Seng Trading Company PTD
1989 - 1999

High School Diploma -

Serangoon Secondary School
Esther Tay