Motivated and goal-oriented Sports Management professional experienced in collaborating with sports organizations to deliver high-quality programs, enhance fan engagement, and optimize operational efficiency
Overview
3
3
years of professional experience
Work History
Sports Marketing/ Fan Experience Intern
University of Tennessee Athletics
07.2022 - Current
In-game operations and communications for collegiate athletics including football, basketball and baseball
Draft marketing proposals to maximize student attendance at collegiate athletic events
Coordinate vendors and sponsor fulfillment for university-sponsored events
Manage customer relationship management systems to address customer queries and needs
Research industry trends and competitor marketing decisions to introduce new idea
Contribute to in-game run of show
Manage video board and assets
Maximize fan and student engagement from pre-game through conclusion of collegiate athletic events
Server
Chivo Taqueria
09.2023 - Current
Provide exceptional service to high volume of daily customers
Handle food safety and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation
Addressed concerns quickly to improve customer experience and escalated issues
Demonstrated deep product knowledge when discussing menu items and making recommendations to customers