Eva Anderle
Walland,TN
Summary
Developed strong customer service and time management skills in a fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into a new field where these transferable skills can be effectively utilized.
Overview
3
3
years of professional experience
Work History
Barista
Black Rifle Coffee
Sevierville, TN
01.2025 - 05.2025
- Maintained cleanliness and organization of the workspace to enhance operational efficiency.
- Prepared and served high-quality coffee beverages following established recipes and standards.
- Engaged with customers to provide personalized service, ensuring satisfaction and loyalty.
- Cleaned counters, machines, utensils, and seating areas daily.
Hostess
Flapjacks
Kodak, TN
06.2023 - 01.2025
- Greeted and seated guests promptly, ensuring positive first impressions.
- Managed waitlists efficiently, optimizing seating arrangements during peak hours.
- Assisted in training new staff on hosting duties and restaurant protocols.
- Monitored dining area for cleanliness and ambiance, maintaining a welcoming environment.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Cashier
TopJump
Pigeon Forge, TN
06.2022 - 06.2023
- Collaborated with team members to ensure smooth store operations.
- Addressed customer concerns promptly to enhance satisfaction levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Education
Bachelor of Science - Political Science
University of Tennessee
Knoxville, TN05-2028
GED -
Sevier County High School
Sevierville, TN05-2025
Skills
- Attention to detail
- Cleanliness
- Customer service
- Work ethic and integrity
- Patience and empathy
- Phone etiquette
Timeline
Barista
Black Rifle Coffee
01.2025 - 05.2025
Hostess
Flapjacks
06.2023 - 01.2025
Cashier
TopJump
06.2022 - 06.2023
Bachelor of Science - Political Science
University of Tennessee
GED -
Sevier County High School