Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Evrenard Cox

Memphis

Summary

Dynamic Operations Manager with a proven track record at McKesson Specialty Health, excelling in process improvement and team leadership. Spearheaded initiatives that enhanced operational efficiency, reduced costs, and improved staff training programs. Adept at problem-solving and fostering cross-functional collaboration, driving significant productivity gains while maintaining compliance with regulatory standards.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Operations Manager

McKesson Specialty Health
Olive Branch, MS
02.2025 - Current
  • Optimized workflows to boost efficiency and decrease turnaround times.
  • Supervised cross-functional teams to ensure alignment with organizational goals and directives.
  • Developed training programs for staff, improving onboarding and job performance consistency.
  • Analyzed workflow data to identify bottlenecks and propose actionable solutions for improvement.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Implemented quality control systems to boost overall product consistency and reliability.
  • Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Led initiatives focused on compliance with regulatory standards, enhancing operational integrity.

Operations Supervisor

McKesson Specialty Health
Olive Branch, MS
06.2021 - 02.2025
  • Supervised daily operations to ensure compliance with regulatory standards and internal policies.
  • Implemented process improvements that enhanced workflow efficiency and reduced operational bottlenecks.
  • Trained and mentored team members on best practices for inventory management and patient care protocols.
  • Coordinated cross-functional teams to streamline supply chain processes, improving overall service delivery.
  • Conducted regular performance evaluations to assess team productivity and identify training needs.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
  • Conducted performance evaluations, providing constructive feedback and identifying areas for improvement.
  • Spearheaded task force to address and resolve recurring operational bottlenecks, significantly improving process efficiency.
  • Facilitated seamless communication channels between departments, improving coordination and project outcomes.
  • Streamlined operational procedures, significantly reducing process inefficiencies and downtime.
  • Developed and implemented training program for new hires, accelerating their time to full productivity.

Production Supervisor

Mauser Packaging Solutions
Memphis, TN
08.2017 - 06.2021
  • Supervised production workflows to ensure compliance with safety standards and operational efficiency.
  • Trained and mentored team members on equipment operation and quality control procedures.
  • Implemented process improvements that enhanced production output and reduced waste.
  • Coordinated daily production scheduling to optimize resource allocation and meet demand targets.
  • Conducted regular inspections of equipment to maintain operational readiness and minimize downtime.
  • Analyzed production data to identify trends, driving informed decisions for process enhancements.
  • Resolved issues quickly to maintain productivity goals.
  • Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
  • Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
  • Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
  • Collaborated with management and engineering teams to develop and implement innovative strategies for maximizing production efficiency without compromising quality standards.
  • Reduced equipment downtime by implementing preventive maintenance programs and timely repairs.
  • Contributed to continuous improvement efforts by identifying opportunities for process enhancements and recommending appropriate solutions for implementation.
  • Achieved on-time shipments goal by empowering employees to continued success.
  • Conducted root cause analysis on production issues for prompt resolution, minimizing negative impacts on output rates.
  • Managed daily production schedules to meet challenging deadlines, adjusting workflows as necessary.
  • Led quality control initiatives, significantly reducing product defects and ensuring compliance with industry standards.
  • Resolved production bottlenecks swiftly, applying problem-solving skills to maintain smooth operations.
  • Facilitated team meetings to discuss progress and address any issues, promoting open communication.
  • Troubleshot equipment to reduce service calls and downtime.

Operations Supervisor

Helen of Troy
Southaven, MS
04.2016 - 08.2017

Provide input to employees performance management process for shift personnel.

Inform shift members of any goals or special instructions for the day.

Follow and ensure that others adhere to all safety rules and regulations.

Encourage and promoted ideas aligned to business needs and benefits.

Processed inbound and outbound shipments with high accuracy by directing associate teams and managing inventory processes.

Oversaw daily loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising work of team.

Led associate focus groups and meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management.

Trained and guided team members to maintain high productivity and performance metrics.

Wave Planner

Johnson & Johnson
Memphis, TN
07.2006 - 04.2016
  • Developed and implemented wave planning strategies to optimize order fulfillment processes.
  • Analyzed data trends to enhance inventory management and reduce stock discrepancies.
  • Collaborated with cross-functional teams to align supply chain operations with business objectives.
  • Streamlined communication channels between departments to improve workflow efficiency and accuracy.
  • Drove continuous improvement projects aimed at enhancing overall operational performance within the warehouse environment.
  • Coordinated with transportation partners to ensure accurate and timely delivery of shipments.
  • Prioritized workload based on factors such as urgency, resources available, and customer requirements to achieve positive outcomes.
  • Streamlined communication between departments, ensuring smooth coordination of warehouse activities.
  • Analyzed data to identify trends and opportunities for process improvement, leading to increased efficiency.
  • Conducted regular audits of warehouse activities, identifying areas for improvement or corrective action as necessary.
  • Established strong relationships with vendors, promoting efficient communication channels for issue resolution or information exchange.
  • Facilitated the integration of new systems or processes into existing workflows, minimizing disruptions in daily operations.
  • Enhanced inventory accuracy by closely monitoring stock levels and adjusting wave plans accordingly.
  • Managed daily wave planning tasks, ensuring timely completion and adherence to established guidelines.

Education

Bachelor of Science - Business Administration

Strayer University
Memphis, TN
12.2012

High School Diploma - High School

Clarke County High School
Grove Hill, AL
05.1992

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Decision-making
  • Operational efficiency
  • Operations monitoring
  • Employee relations and conflict resolution
  • Planning and implementation
  • Staff training
  • Staff management
  • Inventory management
  • Management
  • Operations oversight
  • Policies and procedures implementation
  • Performance monitoring
  • Employee motivation
  • Staff development
  • Customer relationship management
  • MS office
  • Maintaining compliance
  • Goal setting
  • Interpersonal communication
  • Inventory control
  • Workflow optimization
  • Strategic planning
  • Process improvement
  • Regulatory compliance
  • Workforce management
  • Continuous improvements

Certification

3PL License California State Board of Pharmacy

Timeline

Operations Manager

McKesson Specialty Health
02.2025 - Current

Operations Supervisor

McKesson Specialty Health
06.2021 - 02.2025

Production Supervisor

Mauser Packaging Solutions
08.2017 - 06.2021

Operations Supervisor

Helen of Troy
04.2016 - 08.2017

Wave Planner

Johnson & Johnson
07.2006 - 04.2016

Bachelor of Science - Business Administration

Strayer University

High School Diploma - High School

Clarke County High School
Evrenard Cox