Ezequiel Jose
Seymour
Summary
Friendly and customer-focused with natural ability to create welcoming environments. Possesses foundational knowledge of customer service principles and point-of-sale systems. Dedicated to enhancing guest experiences and maintaining positive atmosphere.
Overview
3
3
years of professional experience
Work History
Front of House Employee
Chic-Fil-A
Orlando, FL
05.2025 - 07.2025
- Monitored inventory levels, reporting shortages to management for timely restocking.
- Resolved customer inquiries and concerns promptly, fostering positive relationships.
- Collaborated with team members to ensure timely order fulfillment during peak hours.
- Maintained cleanliness and organization in the dining area to enhance guest experience.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Helped guests at tables when in need of assistance.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Established a welcoming atmosphere by greeting each guest warmly.
Scooper
Ben & Jerry's Ice Cream
Sevierville, TN
06.2022 - 07.2023
- Maintained cleanliness and organization of work area to enhance customer experience.
- Engaged with customers to provide product recommendations and promote new flavors.
- Assisted in inventory management by restocking supplies and monitoring stock levels.
- Collaborated with team members to streamline service efficiency during peak hours.
- Resolved customer inquiries and complaints promptly, ensuring satisfaction and loyalty.
- Participated in training new staff on proper scooping techniques and safety protocols.
- Handled high-pressure situations during peak hours by remaining calm and efficient in fulfilling customer orders.
- Implemented best practices for food safety compliance, contributing to a hygienic environment.
- Promoted a positive atmosphere by engaging with customers and providing cheerful service.
- Mastered the art of scoop sizing, delivering consistent portions each time for maximum customer satisfaction.
Education
No Degree - English
University of Tennessee
Knoxville, TN05-2028
High School Diploma -
The Kings Academy
Seymour, TN05-2026
Skills
- Social perceptiveness
- Flexible and adaptable
- Customer service
- Work ethic and integrity
- Patience and empathy
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Front of House Employee
Chic-Fil-A
05.2025 - 07.2025
Scooper
Ben & Jerry's Ice Cream
06.2022 - 07.2023
No Degree - English
University of Tennessee
High School Diploma -
The Kings Academy