FARHAD KWAGA
Nashville
Summary
Dynamic professional with experience as an Uber Partner Driver, excelling in customer service and operational efficiency. Recognized for flexibility and punctuality, I effectively resolved rider issues and optimized ride coordination. Proficient in using RF scanners, I contributed to improved workflow as a Forklift Operator at CEVA Logistics Inc. Basic auto mechanic knowledge, fast learner.
Overview
8
8
years of professional experience
Work History
Uber Partner Driver
Uber Partners
01.2024 - Current
- Delivered exceptional customer service by addressing rider inquiries and resolving issues efficiently.
- Coordinated ride requests and driver assignments to optimize operational flow and enhance user satisfaction.
- Monitored key performance indicators to identify trends and implement improvements in service delivery.
- Facilitated communication between drivers and riders, ensuring smooth transactions and timely responses.
Mechanic Helper
Aman Auto Mart
03.2019 - 11.2023
- Assisted mechanics in diagnosing and repairing vehicle issues.
- Demonstrated strong adaptability in fast-paced work environment.
- Supported tasks involving engine repairs and transmission work.
- Dismounted and mounted wheels and tires for balancing, repair, and replacement.
- Checked batteries and fuses to troubleshoot electrical problems.
Forklift Operator
CEVA Logistics Inc.
10.2017 - 03.2019
- Operated forklifts to transport materials efficiently throughout warehouse environment.
- Conducted routine inspections of equipment to ensure optimal functionality and safety compliance.
- Loaded and unloaded shipments, organizing inventory for easy access and tracking.
- Collaborated with team members to streamline warehouse operations and improve workflow efficiency.
- Use RF scanner
Education
Associate of Science - Accounting And Finance
Nashville State Community College
Nashville, TN05-2019
Skills
- Flexibility
- Punctuality
- Cleanliness
- Situational awareness
Timeline
Uber Partner Driver
Uber Partners
01.2024 - Current
Mechanic Helper
Aman Auto Mart
03.2019 - 11.2023
Forklift Operator
CEVA Logistics Inc.
10.2017 - 03.2019
Associate of Science - Accounting And Finance
Nashville State Community College
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