Felix Moses V

• Writing, editing, publishing the Software and Hardware manuals for Semiconductor Machineries.
• Creating and managing the documentation in a structured authoring environment using component content management systems (DITA) which includes requirement gathering, authoring, review, approval and publishing. For Legacy documents updating and managing the documentation using Frame maker.
• Proved successful working within tight deadlines and a fast-paced environment.
• Closely working with New Product Introduction (NPI) and Engineering team.
• Managing delivery schedules, process adherence, quality checks and review meetings with stake holders.
• Interfaced with customers for clearing comments and new updates.
• Releasing the latest version of the documents to the portal.
• Worked on Release Notes, User Guides and Service Manuals.
• Possess a good understanding of Document Development Life Cycle (DDLC), Software development life cycle (SDLC), Waterfall and Scrum Agile methodologies.
• Good knowledge of advance concepts Single Sourcing, Structured documentation, Topic based authoring, DITA, XML.
• Ensure the documentation follows writing rules (MSTP), company standards, and legal requirements.
• Appreciations & Awards:
• Received awards and recognition from the Client and the stake holders for high productivity in Q3, 2023 in bringing down the backlogs from 182 to 30 in 2 months.
• Received appreciations for Project transition from Hardware to Software during Q4, 2024 and excelled in the Project in Q1,2025

* Create full Parts/Service Manual according to current Engineering changes and update Parts/Service Manual periodically.

* Analyze the customer input (Engineering BOM, ECM, and CAD Model) and prepare a project plan (parts & service manuals) to execute the project.

* Assign artwork task to the illustrator through GPS (Global Product Support) and review the finished artwork as per the CNH Standard.

* Combine both illustration and text page through NGPC Configuration Studio.

Certificate of Appreciation: Star of the Quarter – Jul to Sep’19.

* Prepare service manuals and user manuals/guides that includes Assemble/Disassemble/ /Remove/Install procedures for various CAT products using Arbor Text Editor, Canvas and Adobe illustrator.

Products Supported: Articulated trucks, Off Highway Truck, Asphalt Paver, Telehandler, Motor Grader, Wheel loader, Backhoe loader & Hydraulic Excavators.

TOOLS USED: Team center, Arbortext Epic Editor, Wind chill, Adobe Illustrator, In design, Canvas, HVC, DBAM, NPRI, Photo Shop, Coral Draw, ISO Draw, Frame Maker.

* Create parts/service manuals for various caterpillar machines

using various electronic systems, such as Data Base Attribute Maintenance System & Numerical Parts Record Inquiry(NPRI), Arbortext Editor, High Velocity Caterpillar software (HVC), Canvas Illustrator and Engineering Schematics.

* Check drawings quality & BOM and correcting it to Caterpillar standards.

* Develop technical documentation based on the level of equity assigned by consulting with subject matter experts and Information Integrators to gather product specific information.

* Consult with various contacts and subject matter experts to gather product specific information.

Products supported: Articulated trucks, Off Highway Truck, Asphalt Paver, Telehandler, Motor Grader, Wheel loader, Backhoe loader & Hydraulic Excavators, UGM (Underground mining), MINEGEM (Automated Mining) & Wacker Neuson.

TOOLS USED: Arbortext Editor,Team center, Canvas, HVC, DBAM, NPRI, Oracle Based Project Management System.

Awards and Achievement

Certificate of Appreciation:

Star of the Month – Best performance award for the month of Feb 2013.

* Achieved the daily/weekly/monthly target in productivity and quality.