Filomina Daniel

InfoSec Compliance Management: Handled end-to-end InfoSec questionnaires, ensuring adherence to compliance standards and meeting tight client deadlines.

SharePoint Development & Management: Designed and maintained SharePoint sites for Technology, Engineering, and Data teams—enhancing collaboration through document repositories, calendars, and innovation hubs.

Vendor & Contractor Support: Provided end-to-end vendor setup support for the Sales team and led contractor screening, onboarding, and paperwork coordination—streamlining hiring and enabling smooth Q4 deal closures.

Employee ID & Records Management: Spearheaded production and distribution of employee ID cards across India and maintained contractor records, invoicing, and purchase orders.

Executive & Event Coordination: Organized Executive Leadership Team visits, large-scale events (e.g., Hackathons), and employee gift distributions, ensuring flawless logistics and cross-functional collaboration.

AI-Driven Productivity: Leveraged AI tools (e.g., Copilot) to automate routine tasks and boost operational efficiency.

Security Awareness & Risk Education: Assisted in planning and executing Security Awareness Programs, promoting compliance and informed risk management practices.

Project Support & Reporting: Supported special projects and produced weekly executive reports with timely, precise updates.

Candidate Evaluation & Onboarding: Conducted interviews, assessed candidate suitability, and managed seamless onboarding processes for new hires.

Exit Process Facilitation: Led exit procedures, including interviews and policy adherence, to ensure smooth offboarding.

Schedule & Travel Management: Expertly managed executive calendars, meetings, and complex travel arrangements in alignment with preferences and cost-effectiveness.

Expense & Documentation Management: Handled expense reporting, document formatting, presentation creation, and credit card reconciliation using Microsoft Office and Google Suite.

Interdepartmental Collaboration: Acted as a liaison across departments to streamline workflows and align on organizational initiatives.

Confidentiality & Professionalism: Maintained discretion and trust while handling sensitive information with the highest level of professionalism.

Problem Solving & Time Management: Anticipated needs, solved operational challenges, and managed multiple priorities in fast-paced environments.

Annual Budget Preparation: Led the development of the annual budget for the Chennai office, ensuring alignment with organizational goals

Financial Coordination: Collaborated with the finance team to manage service payments and invoice generation using Coupa & Oracle systems

Payment Processing: Executed payments and meticulously documented account changes to uphold financial accuracy and transparency

Administrative Excellence: Demonstrated meticulous attention to detail in managing administrative and facility operations at the Chennai office

Space Management: Oversaw space allocation and management for Pan India offices, optimizing resource utilization

Procurement Oversight: Managed non-IT procurement processes for the Chennai office, ensuring efficient acquisition of necessary resources

Contract Renewals: Orchestrated the renewal of lease and service contracts, ensuring continuity of essential services

Reporting Management: Managed the compilation and dissemination of monthly reports for Pan India offices, providing valuable insights for decision-making

Office Space Operations: Directed the commissioning and decommissioning of office spaces, ensuring seamless transitions

Inventory Control: Implemented effective inventory management strategies for office supplies, optimizing resource allocation

Intranet Portal Management: Managed the intranet portal to provide updated information on India offices and Covid dashboard

HR Compliance: Stayed abreast of labor legislation changes and implemented necessary adjustments, ensuring HR practices remained compliant through regular audits

HR Support: Facilitated HR activities, including new hire onboarding processes and exit formalities, to ensure smooth transitions

Stakeholder Support: Assisted stakeholders with various tasks such as team dinners, travel arrangements, and meeting setups, including town halls

Employee Engagement: Implemented employee engagement initiatives to foster a positive work environment and enhance employee satisfaction

Sales Analysis and Reporting: Analyzed sales performance periodically and provided detailed reports to management for strategic decision-making

Staff Management: Conducted daily meetings with staff to set targets and ensure alignment with organizational objectives

Vendor Management: Monitored vendors during Preventive Maintenance (PPM) and breakdown maintenance activities

HR Activities: Oversaw attendance maintenance and enforced staff discipline within the store premises

Stock Control and Audit: Managed stock control and conducted random stock audits to ensure accuracy

Procurement: Managed end-to-end procurement of housekeeping supplies, maintenance, and engineering (MNE) equipment, and pantry consumables

Facility Maintenance: Conducted periodic facility rounds to ensure cleanliness and maintenance standards were upheld

Customer Relations: Maintained a high level of professionalism with clients and fostered positive relationships to enhance customer satisfaction and loyalty

Merchandising and Display: Ensured effective merchandising and display strategies were implemented to maximize showroom impact and attract customers

Motivation and Counseling: Provided motivation and guidance to staff to help them achieve their targets efficiently

Conducted counseling sessions for clients as needed

Customer Retention and Feedback: Maintained relationships with existing customers and utilized their feedback for continuous improvement and organizational development

Front Office Management: Efficiently handled front office operations to ensure smooth customer interactions

Guest Relation Management: Provided exceptional guest relations services to enhance customer satisfaction

Customer Correspondence and Support: Managed customer inquiries and provided support to resolve issues promptly

Office Coordination: Collaborated with the office team to coordinate billing invoices and streamline administrative processes

Administration Support: Assisted in day-to-day activities of office administration to ensure operational efficiency

Sales Management: Managed sales activities to promote hospital services and increase revenue

Invoicing and Cash Handling: Handled invoicing and cash transactions accurately and efficiently

Appointment Scheduling: Coordinated appointments with doctors for clients to ensure timely consultations

Administrative Coordination: Provided administrative support and coordination to facilitate smooth operations

Stock Control and Audit: Managed stock control and conducted random audits to maintain inventory accuracy

Sales Analysis and Reporting: Analyzed sales performance periodically and provided detailed reports to management for strategic decision-making.

Staff Management: Conducted daily meetings with staff to set targets and ensure alignment with organizational objectives.

Vendor Management: Monitored vendors during Preventive Maintenance (PPM) and breakdown maintenance activities.

HR Activities: Oversaw attendance maintenance and enforced staff discipline within the store premises.

Stock Control and Audit: Managed stock control and conducted random stock audits to ensure accuracy. Procurement: Managed end-to-end procurement of housekeeping supplies, maintenance, and engineering (MNE) equipment, and pantry consumables.

Facility Maintenance: Conducted periodic facility rounds to ensure cleanliness and maintenance standards were upheld.

Customer Relations: Maintained a high level of professionalism with clients and fostered positive relationships to enhance customer satisfaction and loyalty.

Merchandising and Display: Ensured effective merchandising and display strategies were implemented to maximize showroom impact and attract customers. Motivation and Counseling: Provided motivation and guidance to staff to help them achieve their targets efficiently. Conducted counseling sessions for clients as needed.

Customer Retention and Feedback: Maintained relationships with existing customers and utilized their feedback for continuous improvement and organizational development.

Front Office Management: Efficiently handled front office operations to ensure smooth customer interactions.

Guest Relation Management: Provided exceptional guest relations services to enhance customer satisfaction. Customer Correspondence and Support: Managed customer inquiries and provided support to resolve issues promptly.

Office Coordination: Collaborated with the office team to coordinate billing invoices and streamline administrative processes.

Administration Support: Assisted in day-to-day activities of office administration to ensure operational efficiency.

Sales Management: Managed sales activities to promote hospital services and increase revenue.

Invoicing and Cash Handling: Handled invoicing and cash transactions accurately and efficiently.

Appointment Scheduling: Coordinated appointments with doctors for clients to ensure timely consultations. Administrative Coordination: Provided administrative support and coordination to facilitate smooth operations. Stock Control and Audit: Managed stock control and conducted random audits to maintain inventory accuracy