Firas Tlili
Summary
Motivated and detail-oriented professional with experience in language data annotation, audio interpretation, and e-commerce platforms like Amazon, eBay, and Etsy. Skilled in transcribing and labeling audio for AI projects, and managing online stores with a focus on sales and growth. Strong communication skills and an entrepreneurial mindset.
Overview
2026
2026
years of professional experience
Work History
Language Data Annotator / Audio Interpreter
SIGMA.AI SLU
02.2025 - 05.2025
- Interpreted spoken content from Arabic to English for AI language training
- Transcribed and labeled audio recordings to improve voice recognition systems
- Followed project guidelines to ensure accurate and high-quality data
- Worked with different types of recordings, including conversations and voice commands
- Helped AI systems understand languages better by providing clear and well-tagged data
Customer Service Representative for Emma
Tunis call center
12.2023 - 08.2024
- As a Customer Service Representative at Emma for nearly a year, I honed my skills in providing exceptional support to customers. I efficiently managed inquiries, resolved issues, and ensured customer satisfaction through effective communication and problem-solving. My role required handling a high volume of interactions while maintaining a positive and professional demeanor, contributing to a seamless customer experience
Online Seller
AMAZON
- Managed product listings and optimized content for increased visibility and sales. Implemented pricing strategies to maximize profitability. Handled customer inquiries and ensured high levels of customer satisfaction. Monitored market trends and competitor activities to identify growth opportunities.
Founder & Owner, E-commerce Website
Self-Employed
- Owned and operated an e-commerce website specializing in night light products. Managed inventory, website design, and customer support. Implemented marketing strategies to generate traffic and drive sales. Achievements: Generated $20,000 in sales within one year. Successfully sold the website for a profitable return.
Education
Bachelor's Degree in Economics And Management
.
Skills
- Audio transcription
- Online selling platforms (Amazon, eBay, Etsy)
- Product research and sourcing
- Marketing and Promotion
- Customer Service
- Entrepreneurship
- Ability to Learn Quickly
Languages
Arabic
First Language
English
Advanced (C1)
C1
French
Upper Intermediate (B2)
B2
Italian
Intermediate (B1)
B1
Timeline
Language Data Annotator / Audio Interpreter
SIGMA.AI SLU
02.2025 - 05.2025
Customer Service Representative for Emma
Tunis call center
12.2023 - 08.2024
Online Seller
AMAZON
Founder & Owner, E-commerce Website
Self-Employed
Bachelor's Degree in Economics And Management
.
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