FLORENCE MCCLARY
Murfreesboro
Summary
Dynamic Home Furnishing Consultant with expertise in client consultation, enhancing customer satisfaction, and driving sales. Proven ability to adapt strategies based on customer feedback and foster teamwork.
Overview
8
8
years of professional experience
Work History
Home Furnishing Consultant
American Signature Furniture
Murfreesboro, TN
04.2021 - 10.2024
- Guided customers in selecting home furnishings that meet their style and functional needs.
- Developed comprehensive product knowledge to enhance customer service and satisfaction.
- Assisted in visual merchandising to optimize product presentation and drive sales.
Peer Recovery Coach Specialist
Journey Pure
Smyrna, TN
08.2020 - 01.2021
- Facilitated individualized recovery plans, ensuring alignment with client goals and progress.
- Provided support during group therapy sessions, promoting open communication and peer connection.
- Developed and implemented coping strategies to enhance clients' emotional resilience.
- Coordinated resources and referrals for clients to access additional support services.
Sales Associate
Children's Orchard
Murfreesboro, TN
01.2018 - 03.2020
- Assisted customers in product selection, enhancing shopping experience and fostering brand loyalty.
- Managed inventory levels, ensuring availability of popular items and minimizing stock discrepancies.
- Trained new team members on sales techniques and customer service best practices to improve performance.
- Implemented promotional displays, increasing product visibility and driving sales during peak shopping periods.
- Analyzed customer feedback to identify trends and adapt strategies for improved satisfaction rates.
Household Manager
Family Cooper, Aguiler Family, and Family Fowler
Murfreesboro, TN
03.2017 - 05.2019
- Developed engaging educational activities to stimulate children's cognitive and emotional growth.
- Managed daily schedules, ensuring timely meals, naps, and recreational activities.
- Implemented positive discipline techniques to promote respectful behavior and emotional regulation.
- Coordinated playdates and social interactions to enhance children's social skills.
Education
Bachelor of Science - Liberal Studies With Concentration On Education
Middle Tennessee State University
Murfreesboro, TNSkills
- Client consultation
- Retail store operations
- Customer service
- Teamwork and collaboration
- Problem-solving skills
Languages
German
French
Professional Working
Timeline
Home Furnishing Consultant
American Signature Furniture
04.2021 - 10.2024
Peer Recovery Coach Specialist
Journey Pure
08.2020 - 01.2021
Sales Associate
Children's Orchard
01.2018 - 03.2020
Household Manager
Family Cooper, Aguiler Family, and Family Fowler
03.2017 - 05.2019
Bachelor of Science - Liberal Studies With Concentration On Education
Middle Tennessee State University