Frances Grace Pollard
Registered Nurse
Knoxville
Summary
Ambitious Board Certified Registered Nurse with exceptional background of clinical performance. Expert in all aspects of patient care with success in working with multidisciplinary teams to create care plans focused on helping patients understand their diagnosis. Committed to delivering individualized patient care with effective education and counseling. Experience providing care for individuals from newborns to geriatrics. Maintain professional demeanor and high quality support in stressful situations. Continuously dedicated to improving skills to provide more efficient patient care.
Overview
13
13
years of professional experience
5
5
Certifications
Work History
Registered Nurse, PACU
Knoxville Orthopaedic Surgery Center
05.2023 - Current
- Conducted thorough post-operative patient assessments to determine patient condition and readiness for discharge.
- Educated patients about post-operative instructions for medication administration, infection complications and preventive health measures.
- Supported healthy working environment, adhering to patient safety protocol, complying with company policies and maintaining situational awareness.
- Recovered wide range of patients aging from pediatrics to geriatrics and providing age specific instructions for understanding
Registered Nurse, Emergency Department
Methodist Medical Center
08.2021 - 04.2023
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Answered codes quickly and orchestrated efficient, skilled medical care.
- Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Safely administered medications and treatments, adhering to strict protocols for pediatric dosages and calculations.
Sales Associate
The UPS Store
10.2017 - 08.2020
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared large cash deposits with zero discrepancies.
- Increased sales by 10% offering advice on purchases and promoting additional products.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Assistant Store Manager
The UPS Store Inc.
08.2011 - 08.2016
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
Education
Associate of Applied Science - Nursing
Walters State Community College
Morristown, TN 01.2019 - 2020.12
Skills
Medication Administration
Patient Assessment
Patient and Family Advocacy
Clinical Documentation
Time Management
Leadership
Emergency Procedures
Injury Treatment
Diabetic Management/Treatment
Discharge Planning
Certification
Registered Nurse, Tennessee Board of Nursing, License # 250317, Expiration Date 11/30/2025, MULTISTATE
References
References available upon request
Timeline
Registered Nurse, PACU
Knoxville Orthopaedic Surgery Center
05.2023 - Current
Registered Nurse, Emergency Department
Methodist Medical Center
08.2021 - 04.2023
Associate of Applied Science - Nursing
Walters State Community College
01.2019 - 2020.12
Sales Associate
The UPS Store
10.2017 - 08.2020
Assistant Store Manager
The UPS Store Inc.
08.2011 - 08.2016
Registered Nurse, Tennessee Board of Nursing, License # 250317, Expiration Date 11/30/2025, MULTISTATE
Basic Life Support (BLS)
Advanced Cardiac Life Support (ACLS)
PALS - Pediatric Advanced Life Support
TNCC - Trauma Nurse Core Course
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