Francisco Andres Miguel
Knoxville
Summary
Versatile teamwork with a strong background assembly line operations, equipment maintenance, and team leadership. Proven track record at ATC Drivetrain in diagnosing complex issues, and mastering all production stations.
Self-motivated technician known for enhancing operational efficiency through effective training and quality checks. Committed to maintaining safety standards and cultivating strong team dynamics.
Overview
2
2
years of professional experience
Work History
Technician lll
ATC Drivetrain
Knoxville
12.2024 - Current
- Diagnosed and resolved equipment issues to minimize downtime.
- Organized the onboarding and cross-training of new and existing employees, translating complex Operating Instructions (OI) into practical skill sets for a diverse team.
- Proved high self-motivation proactively assisting struggling team workers across various workstations.
- Followed safety practices to safeguard against injury and damage to property.
Production Trainer
ATC Drivetrain
Knoxville
12.2024 - Current
- Trained new employees on assembly line procedures and safety protocols.
- Developed training materials to improve employee understanding of production processes.
- Supported continuous improvement initiatives by sharing best practices with team members.
- Performed quality assurance checks on products prior to shipment from the facility.
- Provided feedback on job performance during regular reviews with employees.
- Provided guidance to employees regarding the use of equipment and tools.
Manager
McDonald's
Knoxville
07.2024 - 11.2024
- Delegated task to kitchen staff during peak hours to ensure efficiency and prevent order delays, maintaining consistent drive-thru and counter service time.
- Trained and coached 5+ new hires monthly on kitchen procedures and customer service standards, streamlining onboarding process.
- Resolved escalated customer situations, applying conflict resolution skills to maintain guest satisfaction.
- Performed crew member duties including food prep, order assembly, and lobby maintenance, ensuring fast service and a clean, welcoming environment for customers.
Education
High School Diploma -
Powell High School
Knoxville, TN05-2024
Skills
- Equipment maintenance
- Troubleshooting techniques
- Quality assurance
- Safety protocols
- Assembly line procedures
- Process improvement
- Compliance
- Customer relationship management
- Self-motivation
Languages
Spanish
Full Professional
English
Limited
Timeline
Technician lll
ATC Drivetrain
12.2024 - Current
Production Trainer
ATC Drivetrain
12.2024 - Current
Manager
McDonald's
07.2024 - 11.2024
High School Diploma -
Powell High School