Gabriel Callaghan-Edgar
Knoxville
Summary
Dynamic Kitchen Manager with a proven track record at Wendy's, excelling in food quality oversight and team collaboration. Skilled in effective communication and technical support, I enhanced customer satisfaction and streamlined operations, ensuring optimal kitchen performance and equipment maintenance. Committed to fostering teamwork and resolving issues promptly for an exceptional dining experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Kitchen Manager
Wendy's
Knoxville
02.2019 - Current
- Oversaw food preparation, production and presentation according to quality standards.
- Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
Courtesy Clerk
Kroger
Knoxville
06.2017 - 02.2019
- Greeted customers in a friendly and professional manner.
- Took unwanted items from checkout to proper location.
- Resolved customer complaints and issues to promote overall satisfaction and improve service.
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
Education
Diploma of IT Support Specialist - Information Technology
Tennessee College of Applied Technology
Knoxville,TN05-2025
High School Diploma -
Farragut High School
Knoxville, TN05-2019
Skills
- Hardware installation
- Technical support
- Printer maintenance
- Effective communication
- Computer assembly
- Peripheral setup
- Customer service
Certification
- Fiber Optic Technician
- Fiber Optic Specialist/Testing
- Fiber Optic Specialist/Splicing
- Microsoft Word
- Microsoft PowerPoint
- A+ (In progress)
References
References available upon request.
Timeline
Kitchen Manager
Wendy's
02.2019 - Current
Courtesy Clerk
Kroger
06.2017 - 02.2019
Diploma of IT Support Specialist - Information Technology
Tennessee College of Applied Technology
High School Diploma -
Farragut High School
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