Gage Franklin
Savannah
Summary
Dynamic technician with a proven track record at Quipt Medical, excelling in troubleshooting and enhancing service delivery. Recognized for attention to detail and exceptional customer service, I implemented process improvements that significantly reduced downtime. Adept at multitasking, I thrive under pressure while ensuring optimal functionality and client satisfaction.
Experienced with technical diagnostics and system maintenance. Utilizes problem-solving skills to ensure optimal equipment functionality. Strong understanding of collaborative teamwork and efficiency improvements.
Technical professional with background in system maintenance and repair, ready to contribute to dynamic team. Proven ability to adapt to changing needs and deliver reliable results. Highly skilled in technical diagnostics and collaborative problem-solving.
Overview
10
10
years of professional experience
Work History
Technician
Franklins
03.2025 - Current
- Conducted routine inspections and preventive maintenance to ensure optimal functionality of systems.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Optimized operational workflows by integrating cutting-edge technology solutions.
- Promoted sustainability, recommending and implementing eco-friendly technical practices and solutions.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Worked with diverse types of weather and ground conditions.
Pest Control Technician
Blackwelder's Pest Control
07.2022 - 03.2025
- Collaborated with clients to educate them on preventive measures for long-term pest control success.
- Conducted thorough inspections to identify pest infestations and recommend appropriate treatment plans.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
- Strengthened relationships with commercial accounts through attentive service and consistent communication regarding treatment progress.
- Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
- Drove to customer residences and places of business to inspect for pests.
- Performed general pest control solutions such as bed bug and termite inspections and treatments.
- Applied chemical solutions on building surfaces to eliminate pests.
- Deployed physical baits, glue boards, and traps to catch and eliminate interior pests.
Technician
Quipt Medical
08.2020 - 07.2022
- Operated and maintained diagnostic equipment to troubleshoot technical issues effectively.
- Documented service procedures and repair logs to enhance workflow efficiency and compliance.
- Implemented process improvements that reduced downtime and enhanced service delivery quality.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
Program Director
Adult and Teen Challenge
07.2016 - 09.2020
- Counseled the clients on a daily basis.
- Oversaw the kitchen and ordered food
- Made contracts for the clients
- Oversaw the daily operations and made sure every thing ran smooth.
- Spoke at churches on Sunday and Wednesdays.
- Took clients to appointments.
Shipping Manager
Design Team
12.2015 - 07.2016
- Assisted in organizing shipping schedules to ensure timely deliveries.
- Learned and utilized inventory management systems for tracking shipments.
- Collaborated with team members to resolve shipment discrepancies efficiently.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Determined most cost-effective procedures and routes for shipments.
Education
No Degree - Kinesiology
Freed-Hardeman
Henderson, TNHigh School Diploma -
Hardin County High
Savannah, TN05-2009
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
Timeline
Technician
Franklins
03.2025 - Current
Pest Control Technician
Blackwelder's Pest Control
07.2022 - 03.2025
Technician
Quipt Medical
08.2020 - 07.2022
Program Director
Adult and Teen Challenge
07.2016 - 09.2020
Shipping Manager
Design Team
12.2015 - 07.2016
No Degree - Kinesiology
Freed-Hardeman
High School Diploma -
Hardin County High