Ganesh J
Healthcare ( Medical Billing RCM )
Chennai
Summary
Dynamic leader with extensive experience at 4D Global Medical Billing Services Pvt Ltd, adept in work planning and prioritization, and staff training. Excelled in managing 7 projects, enhancing team productivity by implementing efficient processes, and mentoring 32 FTEs. Proven track record in boosting performance through targeted coaching, demonstrating exceptional team supervision and motivation skills.
Overview
12
12
years of professional experience
Work History
Team Leader
4D Global Medical Billing Services Pvt Ltd
06.2022 - Current
- Managing 7 projects along with 32 FTEs in my team this includes 2 End to End processes.
- Taking care of the demographics, Charge entry, Payment posting & Eligibility verification processes.
- Preparing the weekly production details based on the previous week production this includes project wise and individual employees.
- Tracking the internal and external errors and given the feedback to the agents on timely manner.
- Approving the daily production timesheets through the HRMS tool.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Trained the employees to achieve their targets on daily basis.
- Attending the weekly and monthly calls to the clients.
- Preparing the Call agenda and Minutes of the meeting.
- Preparing the monthly Invoice and Unit reports (Working Hours).
- Checking the production details and Timesheet summary for all the team members and approving the timesheets on daily basis.
- Held weekly team meetings to inform team members on company news and updates.
- Developed team members skills through targeted coaching sessions, resulting in improved individual performance.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Group Coordinator
4D Global Medical Billing Services Pvt Ltd
01.2020 - 05.2022
- Trained new team members to the process.
- Allocating the files to team members on daily basis.
- Creating the batch logs for payments and charges.
- Checking email received from client on a daily basis.
- Taking action based on the queries response from the client.
Senior Executive
4D Global Medical Billing Services Pvt Ltd
08.2015 - 12.2020
- Insurance & Patient payment Posting.
- Entering payment through Manual & Electronic.
- Email works, Issue logs and payment reconciliation.
- Batches allocation and QC process.
- Entering Demographic into the practice management system.
- Entering the payments in practice management system.
- Reconciliation the files after entering the payments.
- Creating the daily, weekly and monthly reports.
Process Associate
Omega Healthcare Management Services Private
12.2012 - 03.2015
- Trained on payment posting and Demographic entry after completing the basis medical billing training.
- Entering the demographics and payment posting as per the files that received from the client.
- Doing the reconciliation process after completing the payment posting on daily basis.
Education
Bachelor of Arts - Corporate Secretoryship
DB Jain College
Chennai, India 05.2001 -
Skills
- Work Planning and Prioritization
- Staff Training
- Mentoring
- Coaching
- Team Supervision
- Team motivation
Timeline
Team Leader
4D Global Medical Billing Services Pvt Ltd
06.2022 - Current
Group Coordinator
4D Global Medical Billing Services Pvt Ltd
01.2020 - 05.2022
Senior Executive
4D Global Medical Billing Services Pvt Ltd
08.2015 - 12.2020
Process Associate
Omega Healthcare Management Services Private
12.2012 - 03.2015
Bachelor of Arts - Corporate Secretoryship
DB Jain College
05.2001 -
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