Ganesh Babu P K
Chennai
Summary
Proactice Senior Business Analyst and Product Owner with 16+ years product management experience in Retail Banking business environments. Effective driver of product development lifecycle from concept to delivery. Communicative and collaborative with proven history of improving business operations to support corporate growth and revenue.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Business Analyst and Product Owner
Tata Consultancy Servies Limited
01.2008 - Current
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Coordinate with IT Tech team and discuss the business requirements and solutions to different impacted applications.
- Any integration requirements – coordinate with teams and create the mapping document, capture the flow and approach for any solutions.
- Document the business requirements, Integration Requirements and solution in JIRA - user stories. Create the user stories for all impacted systems.
- Discuss the user stories with impacted system and testing team. Provide the require input to developer and testing team to complete the SIT and UAT - end to end testing.
- Supporting Production users for any issues.
- Defect tracking and Providing Quick Solution for Severity issues.
- Implementation and Post Implementation Support.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
Business Analyst
Tata Consultancy Services Limited
09.2015 - 08.2021
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Gathering the Project Requirements from Business and then reach out to all development impacted teams and get the sizing and providing the consolidate sizing to Project Manager.
- Working with business/clients and gather the requirements from them.
- Coordinate with IT Tech team and discuss the business requirements and solutions to different impacted applications.
- Any integration requirements – coordinate with teams and create the mapping document, capture the flow and approach for any solutions.
- Document the business requirements, Integration Requirements and solution in JIRA - user stories. Create the user stories for all impacted systems.
- Discuss the user stories with impacted system and testing team. Provide the require input to developer and testing team to complete the SIT and UAT - end to end testing.
- For Water Fall Project - Working with business/clients for preparing the FRD, HLD and DLD design document on new projects requirements and getting the approval/clarification from Business for FRD/HLD/DLD documents.
- Supporting Production users for any issues.
- Defect tracking and Providing Quick Solution for Severity issues.
- Implementation and Post Implementation Support.
Technical Lead
Tata Consultancy Services Limited
08.2011 - 08.2015
- Lead a team of developers to successfully deliver high-quality software projects on time and within budget constraints.
- Coordinated with cross-department teams like QA, DevOps, and Support to ensure seamless end-to-end software delivery process.
- Enhanced system performance with thorough code reviews, debugging, and optimization techniques.
- Maintained close communication with clients throughout project life cycles for accurate progress reporting and prompt issue resolution.
- Understanding the current business flow and new requirements.
- Analyzing the OSRO and DBSales application modules which are involved based on HLD and DLD specification.
- Developing the application system using Client standard
- Preparation of test plan and conducting various testing cycles
- Performing all the activities that are required during production deliverables on the modules
- Providing the IST and UAT support. Fixing the Defects.
- Supporting the Production user for any issues.
Developer and Team Lead
Tata Consultancy Services Limited
01.2008 - 07.2011
- Collaborated with cross-functional teams to ensure seamless integration of new features.
- Adapted quickly to new technologies and programming languages, enhancing overall team productivity.
- Debugged complex software issues, leading to a more stable product release.
- Continuously updated skills through training courses, workshops, and self-study—staying current on industry trends and emerging technologies.
- Developing the application system using Client standard
- Preparation of test plan and conducting various testing cycles
- Performing all the activities that are required during production deliverables on the modules
- Providing the IST and UAT support. Fixing the Defects.
- Supporting the Production user for any issues.
Education
Master of Science - Computer Science
K L N College of Engineering
Madurai, India06.2007
Bachelor of Science - Information Technology
Sourashtra College
Madurai, India06.2004
Skills
- Retail Banking Domain
- Retail Account Opening
- Retail Account Opening Servicing
- Product Owner - Backlog Management
- Data Analysis
- Requirements Gathering
- Business process improvement
- Project Management
- Workflow Analysis
- Strategic Planning
- Managing Team and Coordination
Certification
- Scrum Professional Product Owner I and Scrum Professional Product Owner II
- CBAP - Certified Business Analysis Professional
- Retail Banking Concepts
Languages
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Sourashtra
Bilingual or Proficient (C2)
Timeline
Business Analyst
Tata Consultancy Services Limited
09.2015 - 08.2021
Technical Lead
Tata Consultancy Services Limited
08.2011 - 08.2015
Business Analyst and Product Owner
Tata Consultancy Servies Limited
01.2008 - Current
Developer and Team Lead
Tata Consultancy Services Limited
01.2008 - 07.2011
Master of Science - Computer Science
K L N College of Engineering
Bachelor of Science - Information Technology
Sourashtra College
- Scrum Professional Product Owner I and Scrum Professional Product Owner II
- CBAP - Certified Business Analysis Professional
- Retail Banking Concepts
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