Garrett Fakes
Memphis
Summary
Dedicated Bar Manager skilled in optimizing bar operations and fostering a collaborative team environment. Recognized for enhancing customer service and compliance standards, ready to drive operational excellence and elevate guest experiences.
Overview
17
17
years of professional experience
2
2
Certifications
Work History
Bar Manager
Babalu Tacos & Tapas
Memphis
05.2021 - 02.2026
- Managed bar staff schedules to provide optimal coverage during peak hours.
- Trained new bartenders on drink preparation and customer service standards.
- Developed cocktail menus that aligned with seasonal themes and trends.
- Maintained inventory levels and ordered supplies to ensure seamless bar operations.
- Monitored bartender performance to guarantee prompt and courteous service for all customers.
- Ensured compliance with health and safety regulations in bar operations.
General Manager
Buckley's Grill
Memphis
03.2016 - 2021
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Oversaw daily operations ensuring high service standards and customer satisfaction.
- Streamlined communication between front-of-house and back-of-house teams for efficiency.
- Coordinated inventory management to optimize supply availability and reduce waste.
- Resolved customer complaints promptly, upholding high quality standards in service delivery.
- Conducted regular inspections to maintain cleanliness and compliance with health regulations.
- Ensured compliance with local health department regulations regarding food safety standards.
- Cultivated vendor relationships to secure competitive pricing on supplies and materials.
- Administered employee discipline through verbal and written warnings.
Bartender
Swankys
Memphis
08.2009 - 09.2015
- Delivered attentive customer service to ensure a memorable guest experience.
- Mixed cocktails and beverages to meet customer preferences and enhance satisfaction.
- Engaged customers in friendly conversation to foster a welcoming atmosphere.
- Maintained cleanliness of bar area and equipment continuously.
- Processed payments accurately and managed cash transactions at the bar counter.
Education
High School Diploma -
Collierville High School
Collierville, TN05-2004
Marketing
University of Memphis
Memphis, TNSkills
- Cocktail menu development
- Inventory management
- Health compliance
- Staff training
- Team collaboration
- Customer service
Certification
Serve Safe Certified
Timeline
Bar Manager
Babalu Tacos & Tapas
05.2021 - 02.2026
General Manager
Buckley's Grill
03.2016 - 2021
Bartender
Swankys
08.2009 - 09.2015
High School Diploma -
Collierville High School
Marketing
University of Memphis