Garrett Thomas
Kingsport
Summary
Assistant Manager at Discount Tire with a proven track record in enhancing customer satisfaction and fostering team collaboration. Skilled in problem-solving and money handling, I excelled in resolving complaints and generating repeat business through exceptional service, creating a positive environment that drove performance and quality outcomes.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Discount Tire
10.2020 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Generated repeat business through exceptional customer service.
Education
Associate of Applied Science - Welding
Northeast State Community College
Blountville, TN05-2021
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Customer relations
- Problem-solving
Timeline
Assistant Manager
Discount Tire
10.2020 - Current
Associate of Applied Science - Welding
Northeast State Community College
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