Garrison Ball
Bartlett
Overview
17
17
years of professional experience
1
1
Certification
Work History
Relationship Banker II
Regions Bank
Cordova, TN
01.2024 - 08.2025
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
- Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
Heavy Equipment Operator
FedEx
Memphis, TN
08.2022 - 01.2024
- Operated range of heavy equipment on regular basis with advanced skills.
- Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
- Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
- Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.
- Operated machining equipment safely with team of operators.
- Played a key role in successful project completions by maintaining open lines of communication with supervisors and team members, ensuring timely adjustments to work strategies when needed.
Beverage Distributor
Home Juice
Memphis, TN
08.2021 - 05.2022
- Managed logistics for efficient distribution across the region.
Security Officer
Woodlands, Inc
Memphis, TN
08.2020 - 08.2021
- Received high recommendations from supervisors, colleagues, and clients.
- Monitors neighborhood for security threats.
- Licensed security guard certified
- Monitored CCTV security cameras
- Monitor fire and alarm systems
Security Officer
Security One, Inc
Memphis, TN
04.2019 - 06.2020
- Provided security for several locations and follow strict guidelines per client’s request.
Customer Service Specialist/Warehouse Clerk
Best Buy Co Inc
Johnson City, TN
10.2017 - 06.2018
- Coordinated and tracked materials movements to and from customers by liaising with shipping companies.
- Educated customers about merchandise and warranty options and completed purchases with speed and accuracy.
- Built client rapport while accurately processing repair documentation and troubleshooting technical discrepancies through completion.
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and effective solutions.
- Developed working relationships with internal and external customers while assisting with account management duties.
- Worked with management to propose and implement proactive customer service solutions.
Owner Operator
GB Landscaping
Kingsport, TN
04.2008 - 06.2016
- Advised clients on yard design techniques and plant placement to inform and educate on innovative approaches and improve customer satisfaction standards.
- Requisitioned new supplies and equipment.
- Operated wide variety of equipment including power saws, sanders, grinders, cranes drill press, forklift and basic hand tools.
- Accurately completed service reports and warranty forms.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Cleared drains and downspouts and cleaned gutters.
- Applied caulk, sealants and other agents to installed surfaces.
- Maintained positive relationships with all customers.
- Provided outstanding customer service.
- Provided accurate measurements and estimates for all projects.
- Accurately read, understood, and carried out written instructions.
- Personally handled all administrative and business aspects of the company
Education
Associate in Science (AS) - Finance/Accounting
Southwest Tennessee Community College
Memphis, TN08.2026
High school diploma - Basic
Volunteer High School
Church Hill, TN05.2006
Skills
- Customer Service (10 years)
- Documentation (Less than 1 year)
- RECEPTIONIST (8 years)
- Retail sales (8 years)
- Shipping (Less than 1 year)
- Problem-solving
Certification
Security Guard
Additional Information
- Skills
- Logistics MS Office proficiency
- Process improvement Complaint resolution
- Assembly and production Creative problem solving
- Inventory management Report preparation
- Material packaging Receiving support
- Optimizing efficiency Call center transactions
- Production reporting Problem-solving skills
- Shipping documentation Communication skills
- Materials management Microsoft Office
- Equipment operation Quality assurance
- Safety and compliance Gathering information
- Customer service Answering questions
- Good listening skills Retail sales
- POS systems expert
Timeline
Relationship Banker II
Regions Bank
01.2024 - 08.2025
Heavy Equipment Operator
FedEx
08.2022 - 01.2024
Beverage Distributor
Home Juice
08.2021 - 05.2022
Security Officer
Woodlands, Inc
08.2020 - 08.2021
Security Officer
Security One, Inc
04.2019 - 06.2020
Customer Service Specialist/Warehouse Clerk
Best Buy Co Inc
10.2017 - 06.2018
Owner Operator
GB Landscaping
04.2008 - 06.2016
High school diploma - Basic
Volunteer High School
Associate in Science (AS) - Finance/Accounting
Southwest Tennessee Community College