Garrison Ball
Bartlett
Overview
17
17
years of professional experience
1
1
Certification
Work History
Relationship Banker II
Regions Bank
01.2024 - 08.2025
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
- Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
Heavy Equipment Operator
FedEx
08.2022 - 01.2024
- Operated range of heavy equipment on regular basis with advanced skills.
- Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
- Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
- Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.
- Operated machining equipment safely with team of operators.
- Played a key role in successful project completions by maintaining open lines of communication with supervisors and team members, ensuring timely adjustments to work strategies when needed.
Beverage Distributor
Home Juice
08.2021 - 05.2022
- Managed logistics for efficient distribution across the region.
Security Officer
Woodlands, Inc
08.2020 - 08.2021
- Received high recommendations from supervisors, colleagues, and clients.
- Monitors neighborhood for security threats.
- Licensed security guard certified
- Monitored CCTV security cameras
- Monitor fire and alarm systems
Security Officer
Security One, Inc
04.2019 - 06.2020
- Provided security for several locations and follow strict guidelines per client’s request.
Customer Service Specialist/Warehouse Clerk
Best Buy Co Inc
10.2017 - 06.2018
- Coordinated and tracked materials movements to and from customers by liaising with shipping companies.
- Educated customers about merchandise and warranty options and completed purchases with speed and accuracy.
- Built client rapport while accurately processing repair documentation and troubleshooting technical discrepancies through completion.
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and effective solutions.
- Developed working relationships with internal and external customers while assisting with account management duties.
- Worked with management to propose and implement proactive customer service solutions.
Owner Operator
GB Landscaping
04.2008 - 06.2016
- Advised clients on yard design techniques and plant placement to inform and educate on innovative approaches and improve customer satisfaction standards.
- Requisitioned new supplies and equipment.
- Operated wide variety of equipment including power saws, sanders, grinders, cranes drill press, forklift and basic hand tools.
- Accurately completed service reports and warranty forms.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Cleared drains and downspouts and cleaned gutters.
- Applied caulk, sealants and other agents to installed surfaces.
- Maintained positive relationships with all customers.
- Provided outstanding customer service.
- Provided accurate measurements and estimates for all projects.
- Accurately read, understood, and carried out written instructions.
- Personally handled all administrative and business aspects of the company
Education
Associate in Science (AS) - Finance/Accounting
Southwest Tennessee Community College
Memphis, TN08.2026
High school diploma - Basic
Volunteer High School
Church Hill, TN05.2006
Skills
- Customer Service (10 years)
- Documentation (Less than 1 year)
- RECEPTIONIST (8 years)
- Retail sales (8 years)
- Shipping (Less than 1 year)
- Problem-solving
Certification
Security Guard
Additional Information
- Skills
- Logistics MS Office proficiency
- Process improvement Complaint resolution
- Assembly and production Creative problem solving
- Inventory management Report preparation
- Material packaging Receiving support
- Optimizing efficiency Call center transactions
- Production reporting Problem-solving skills
- Shipping documentation Communication skills
- Materials management Microsoft Office
- Equipment operation Quality assurance
- Safety and compliance Gathering information
- Customer service Answering questions
- Good listening skills Retail sales
- POS systems expert
Timeline
Relationship Banker II
Regions Bank
01.2024 - 08.2025
Heavy Equipment Operator
FedEx
08.2022 - 01.2024
Beverage Distributor
Home Juice
08.2021 - 05.2022
Security Officer
Woodlands, Inc
08.2020 - 08.2021
Security Officer
Security One, Inc
04.2019 - 06.2020
Customer Service Specialist/Warehouse Clerk
Best Buy Co Inc
10.2017 - 06.2018
Owner Operator
GB Landscaping
04.2008 - 06.2016
High school diploma - Basic
Volunteer High School
Associate in Science (AS) - Finance/Accounting
Southwest Tennessee Community College
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