Gary Bare
Johnson City,TN
Summary
Dynamic sales professional with a proven track record at Culligan of Tri-Cities, excelling in sales strategy development and account servicing. Recognized for boosting territory sales through effective lead generation and strong customer relationships. Adept at problem-solving and enhancing product knowledge, consistently achieving sales goals and driving customer satisfaction.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Territory Sales Representative
Culligan of Tri-cities
02.2021 - Current
- Maintained a thorough understanding of industry trends and market dynamics, enabling informed decision-making regarding sales strategies.
- Increased market share by identifying emerging trends and adjusting sales strategies accordingly.
- Streamlined territory management process, resulting in more efficient time allocation for account visits.
- Improved customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person.
- Negotiated favorable contract terms for both parties involved, resulting in mutually beneficial agreements with clients.
- Analyzed competitor tactics and adjusted approach to stay ahead in the marketplace ultimately.
- Delivered exceptional post-sales support by ensuring client inquiries were addressed quickly while maintaining regular communication.
- Enhanced product knowledge across territory with comprehensive training sessions, improving sales team confidence and effectiveness.
- Educated clients on latest product updates and enhancements, keeping them informed and engaged with brand.
- Monitored competitor activities within territory, adapting strategies to maintain competitive edge.
- Leveraged social media platforms to increase brand visibility and engagement within territory, leading to higher lead generation.
- Drove customer satisfaction and loyalty, conducting regular follow-up meetings to understand and address their evolving needs.
- Increased territory sales by cultivating strong relationships with new and existing clients.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Built relationships with customers and community to promote long term business growth.
- Achieved or exceeded company-defined sales quotas.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Set and achieved company defined sales goals.
Service Manager
Culligan of Tri-cities
05.2007 - 02.2021
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Analyzed service reports to identify areas of improvement.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Coordinated with other departments to maintain streamlined and productive workflow.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels.
Service Technician
Culligan of Tri-Cities
05.2003 - 05.2007
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
Location Manager
Wash Depot Car Wash
03.2001 - 05.2003
- Resolved location-related issues swiftly through effective problem-solving skills, minimizing delays in production schedules.
- Cultivated focus on customer service and satisfaction with well-trained, empowered team.
- Scheduled set building and equipment delivery for locations.
Route Sales Representative
Frito Lay
02.1999 - 03.2001
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Collaborated with customers to identify needs and provided catered solutions
- Displayed products properly at customer sites and according to company specifications and policies.
- Expanded client base by consistently seeking out new opportunities for sales growth.
- Provided excellent customer service, leading to high levels of customer retention and loyalty.
- Consistently exceeded monthly and quarterly sales goals by staying focused on target objectives.
Route Sales Representative
The News Group
02.1986 - 03.1999
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Maximized sales through effective territory management and strategic route planning.
- Displayed products properly at customer sites and according to company specifications and policies.
- Developed and implemented promotional strategies to boost sales and customer loyalty.
- Provided excellent customer service, leading to high levels of customer retention and loyalty.
Education
High School Diploma -
Happy Valley High School
Elizabethton, TN06-1985
Skills
- Sales strategy development
- Product knowledge
- Territory management
- Lead generation
- LLP Plumbing License
- Account servicing
- Technical aptitude
- Problem-solving
- Time management
Accomplishments
- Supervised team of 7 staff members.
- Achieved number 2 in sales in the US by completing and achieving sales goals monthly with accuracy and efficiency.
Certification
- CSP - Certified Sales Professional
- Licensed LLP Plumbing License -
Timeline
Territory Sales Representative
Culligan of Tri-cities
02.2021 - Current
Service Manager
Culligan of Tri-cities
05.2007 - 02.2021
Service Technician
Culligan of Tri-Cities
05.2003 - 05.2007
Location Manager
Wash Depot Car Wash
03.2001 - 05.2003
Route Sales Representative
Frito Lay
02.1999 - 03.2001
Route Sales Representative
The News Group
02.1986 - 03.1999
High School Diploma -
Happy Valley High School
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