Dynamic leader with a proven track record in business operations and strategic planning, exemplified by a 500% revenue increase at Maui Wowi Coffee & Smoothies. Skilled in financial management and team leadership, I excel in driving results and fostering collaboration to achieve organizational goals.
Overview
20
20
years of professional experience
Work History
Small Business Owner
Maui Wowi Coffee & Smoothies
Clarksville
08.2013 - 10.2025
Supervised and managed all aspects of business operations including marketing, finance, logistics, and customer service.
Increased yearly revenue by over 500% within three years through developing strategic business plans and effective marketing strategies.
Reduced monthly operating costs while still maintaining a high-quality service leading to yearly increases in profit.
Selected from peers as a member of the Franchise Advisory Council (FAC) to serve as a representative of all franchise owners, discuss and develop ways forward for the brand, and create mutual success for all franchisees.
Personnel Manager
United States Army
Fort Campbell
05.2012 - 10.2013
Led and managed health, welfare, discipline, readiness, and training of Military Police unit with 167 personnel.
Recognized as top Senior Manager by Battalion Commander among five candidates.
Developed and implemented innovative strategies to motivate and train subordinates.
Approved all personnel actions, including scheduling, promotions, transfers, and retirements.
Established programs to enhance problem-solving, family care, personnel management, leadership, and morale.
Advised Director on operations, training, planning, coordination, and supervision matters.
Operations Manager
United States Army
Fort Campbell
08.2011 - 04.2012
Presented and produced clear and concise reports and briefings via Microsoft Excel and PowerPoint, portraying the tracking of organizational-level operations to senior, peer, and subordinate leaders.
Managed and supervised a nine-person team responsible for long/short range planning initiatives, as well as the coordination and synchronization of a Military Police operation for 167 personnel.
Designed, directed and supervised a realistic situational training evaluation for nine subordinate elements utilizing six different training areas which prepared over 167 personnel for an overseas deployment.
Provost Sergeant
United Sates Army
Stuttgart
09.2008 - 07.2011
Planned, organized and executed Law Enforcement Operations for a geographically dispersed area covering over 18,000 square miles with a population of over 24,000 military, civilian and family members.
Led and supervised 33 personnel in investigations, traffic accidents, physical security, patrol operations and police administrations. Received commendable ratings and a 98% proficiency rating for the provost marshal office during the Department of the Army higher headquarters assessment.
Led and implemented a training program that developed three leaders to be selected as NCOs of the year for Europe and ultimately the top NCO for the Army in 2010.
Fostered a truly productive and efficient relationship with the community. Recognized as the “best Provost Sergeant in Germany” by supervisor.
Operations Manager
United Sates Army
Fort Riley
02.2008 - 08.2008
Presented and produced clear and concise reports and briefings via Microsoft Excel and PowerPoint, portraying the tracking of organizational-level operations to senior, peer, and subordinate leaders.
Managed and supervised a nine-person team responsible for long/short range planning initiatives, as well as the coordination and synchronization of organizational operations.
Designed, directed and supervised a realistic situational training evaluation for nine subordinate elements utilizing six different training areas which prepared over 170 personnel for an overseas deployment.
Senior Operations Manager
United Sates Army
Fort Riley
07.2005 - 01.2008
Led, coached, and counseled a team of 8 Supervisors responsible for providing expert technical advice and employment of assets to the senior management team over a Military Police organization comprised of more than 800 personnel.
Earned a “number one” evaluation rating out of four Senior Operations Managers by the Director of entire organization.
Supervised the successful accomplishment of all operations, training, deployments, and redeployments of over 1500 personnel, in 100% compliance ahead of schedule.