Gaylah Birdo
Memphis
Summary
My name is Gaylah Birdo. I consider myself to be a Safety-oriented individual Highlymotivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Volunteer
Mid-south Food Bank
Memphis
01.2023 - Current
- Assisted in preparation and packaging of meals for distribution to clients.
- Helped load and unload delivery trucks with incoming donations or outgoing meal packages.
- Sorted and organized donated food items, ensuring their quality and freshness.
Medical Assistant (Float)
MedTemps
Memphis
01.2025 - 05.2025
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient records using electronic health record systems.
- Scheduled and coordinated patient appointments efficiently.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Assisted back and front office patient processes to reduce office wait times.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Supported administrative staff by processing payments.
- Educated patients about medications, procedures and physician's instructions.
CMA
Regional One Health
Memphis
05.2024 - 12.2024
- Updated records in EHR system, carefully protecting patient information and verifying data.
- Conducted patient intake, including recording vital signs and medical history.
- Assisted physicians during patient examinations and procedures.
- Performed routine laboratory tests on blood, urine, and other specimens.
- Administered injections and vaccinations as directed by healthcare professionals.
- Educated patients on treatment plans and medication instructions clearly.
- Handled laboratory specimen collection and ensured proper handling protocols were followed.
- Conducted routine screening tests including vision acuity, hearing tests, EKGs.
- Answered telephones and responded to inquiries from patients regarding their healthcare needs.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Material Handler
FedEx
Memphis
11.2021 - 08.2024
- Received and distributed incoming materials to designated areas.
- Inspected materials for any damages or defects upon receipt.
- Organized warehouse shelves, racks, and bins for proper storage of materials.
- Operated forklift in a safe manner to move large shipments within the facility.
- Transported hazardous materials safely according to established protocols.
- Reported any malfunctions or damages of material handling equipment promptly.
- Managed work area cleanliness by following company guidelines for organization.
- Adhered strictly to company policies concerning the use of protective gear while on duty.
- Loaded and unloaded trucks with incoming and outgoing shipments.
- Inspected shipments for damage and discrepancies before processing.
Education
Certification - Medical Assisting
Stepful
New YorkHigh School Diploma -
Ridgeway High School
MemphisSome College (No Degree) - Nursing
University of Memphis
Memphis, tnSkills
- First Aid/CPR
- OSHA Compliance
- Customer Service
- Attention to Detail
- Patient care
- Team-oriented/ dependable
- Adaptability
- Conflict resolution
Volunteer Experience
Mid-south Food Bank, Memphis, TN, Current, Assisted in preparation and packaging of meals for distribution to clients., Helped load and unload delivery trucks with incoming donations or outgoing meal packages., Sorted and organized donated food items, ensuring their quality and freshness.
Languages
English, Advanced
Timeline
Medical Assistant (Float)
MedTemps
01.2025 - 05.2025
CMA
Regional One Health
05.2024 - 12.2024
Volunteer
Mid-south Food Bank
01.2023 - Current
Material Handler
FedEx
11.2021 - 08.2024
Certification - Medical Assisting
Stepful
High School Diploma -
Ridgeway High School
Some College (No Degree) - Nursing
University of Memphis