Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

GEORGE C. WILLIAMS

Thompson's Station

Summary

Dynamic District Operations Manager with a proven track record at Newbury Residential, excelling in property and inventory management. Expert in vendor coordination and budget administration, enhancing operational efficiency. Strong customer relationship management skills foster tenant satisfaction, achieving optimal occupancy rates across multiple properties. Committed to delivering exceptional service and streamlined processes.

Overview

11
11
years of professional experience
1
1
Certification

Work History

District Operations Manager

Newbury Residential
Longmeadow
07.2024 - Current
  • Oversaw daily operations across multiple residential properties.
  • Coordinated staff training programs to enhance service quality.
  • Implemented inventory management systems for supplies and equipment.
  • Collaborated with vendors to ensure timely service delivery.
  • Fostered team communication to streamline workflow processes.
  • Resolved customer complaints promptly and professionally in accordance with company policies.
  • Cultivated relationships with vendors to secure competitive pricing for supplies and services.

Service Manager

OakBrook Townhomes
TN
05.2021 - 07.2024
  • Managed 89 units for lease, ensuring optimal occupancy rates.
  • Executed timely maintenance of work orders to enhance tenant satisfaction.
  • Oversaw grounds upkeep to maintain property aesthetics and safety.
  • Responded to emergency calls 24/7 to address urgent issues promptly.
  • Administered budget management and scheduling for all vendor services.
  • Maintained and ordered supplies and appliances to ensure operational efficiency.

Service Manager

Station 40 Nashville
Nashville
01.2018 - 05.2021
  • Managed maintenance for 226 mid-rise apartment units to ensure optimal living conditions.
  • Processed work orders promptly to enhance tenant satisfaction.
  • Performed routine upkeep on grounds and pool facilities for aesthetic appeal.
  • Provided emergency on-call support 24/7 to address urgent issues.
  • Ordered and maintained inventory of supplies and appliances for operational efficiency.

Service Manager

Matrix Residential - 2300 @ Berry Hill
Nashville
06.2014 - 01.2018
  • Managed leasing operations for property under Matrix Residential, achieving occupancy targets.
  • Oversaw maintenance of 266 units in mid-high rise community with one and two-bedroom apartments.
  • Maintained amenities including saltwater pool, controlled access systems, Cyber Lounge Café, and fitness center.
  • Scheduled and managed both occupied and make-ready units to ensure swift turnarounds.
  • Coordinated with contractors and vendors for timely project execution.
  • Supervised construction phases from initial development through completion.
  • Planned daily employee schedules to optimize workforce efficiency.
  • Responded promptly to on-call emergencies, rotating 24/7 availability.

Education

High School - General studies, Wood, Carpentry, Machine Shop electives

LaVergne High School
LaVergne, TN
LaVergne, TN

Skills

  • Property and inventory management
  • Vendor coordination and scheduling
  • Budget administration
  • Customer relationship management

Certification

  • EPA/Universal certified
  • CAMT, CPO and Universal EPA certified
  • HVAC

References

References available upon request.

Timeline

District Operations Manager

Newbury Residential
07.2024 - Current

Service Manager

OakBrook Townhomes
05.2021 - 07.2024

Service Manager

Station 40 Nashville
01.2018 - 05.2021

Service Manager

Matrix Residential - 2300 @ Berry Hill
06.2014 - 01.2018

High School - General studies, Wood, Carpentry, Machine Shop electives

LaVergne High School

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