Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
BusinessDevelopmentManager

George Sturgill

Knoxville,TN

Summary

Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.


Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

6
6
years of professional experience

Work History

Human Resources Assistant

Amazon
09.2023 - Current
  • Interview and process new hire's paperwork(i9, work authorization and administer their drug test.) File reports of missing new hire paperwork and solve day 1 issues Send the drug test off to our third party company for processing
  • Handling any associate issues such as loss of badge, updating on file information, and resignations
  • Terminate and guide employees on what to expect and how to apply for future job postings
  • Order office supplies and keep the office clean before closing.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Organized new employee orientation schedules for new hires.

Assistant Store Manager

Shoe Carnival
02.2022 - 08.2023
  • Improved Customer Rapport by 25% for the store
  • Scheduled, managed, and trained 10+ employees General inventory and daily functions Covered when the store was short staffed Unloaded truck into the back room and signed off on BoL(Bill of Lading) Promoted direct accessories to the purchase for maximized sales and total quality customer service
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.

Assistant Store Manager

84 Lumber
01.2021 - 01.2022
  • Grew Sales by 30% for the store Earned 500k in sales in my first 5 months Invited to corporate to display a catalog for our customer magazines/ordering catalogs that was later adopted by corporate, offered a corporate position.
  • Customer rapport and big contractors were up 25% from the previous year (2020) Managed and took care of over 70+ employees under the Store manager.
  • Used Microsoft Suites to file and work closely with customer orders. (Excel, Word, and Outlook).
  • Assisted the Store manager and Operations Manager with Inventory management and costs, meeting monthly quotas and developing a sales plan to run for the month in order to maximize returns while still staying under our calculated loss.
  • Hired, Interviewed, and Terminated temporary and permanent employees under the store managers instruction.

Covid Hit

N/A
06.2020 - 01.2021

Struggled during covid after the layoff at bosch

Machine Operator/Material Handler

Bosch Charleston
06.2019 - 06.2020
  • Entered the daily build runs in a data entry system for each line
  • Practiced Fifo and other operating procedures
  • Moved motors and ecu components to each of the 4 assembly lines via pallets
  • Used pallet Jacks and Forklifts to move product from the main floor to the warehouse
  • Loaded parts onto a rolling rack or on the assembly line
  • Company wide layoff
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.

Lowe's Hardware-Front End Supervisor

Lowe's Hardware
11.2018 - 05.2019
  • Ran front end returns desk and receiving desk along with 3 other employees
  • Counted drawers during and at the end of each shift, Processed checks, Online orders, and Truck rentals
  • Processed credit payments and credit rewards, worked in all areas of the store (Lumber, Garden, Front end, etc)
  • Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
  • Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
  • Enhanced customer satisfaction by effectively managing front-end operations and addressing customer concerns promptly.

Education

High School Diploma -

Ashley Ridge High School
Summerville SC
05.2019

Skills

Staff Development

  • Employee Training
  • Administrative Skills
  • Employee Onboarding
  • Computer Literacy
  • New Hire Orientation
  • Recruitment
  • Customer Service and Engagement
  • Retail Operations
  • Team Building and Leadership

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 80+ staff members.
  • Resolved product issue through consumer testing.
  • Increased sales by 25% by coaching department managers on new merchandising standards.

Timeline

Human Resources Assistant

Amazon
09.2023 - Current

Assistant Store Manager

Shoe Carnival
02.2022 - 08.2023

Assistant Store Manager

84 Lumber
01.2021 - 01.2022

Covid Hit

N/A
06.2020 - 01.2021

Machine Operator/Material Handler

Bosch Charleston
06.2019 - 06.2020

Lowe's Hardware-Front End Supervisor

Lowe's Hardware
11.2018 - 05.2019

High School Diploma -

Ashley Ridge High School
George Sturgill