Gianna Murphy
Knoxville
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Brand Ambassador
American Eagle Outfitters, Inc
06.2023 - Current
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Communicated product information with confidence and educated consumers about company.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Designed, filled, and arranged eye-catching product floorsets to increase sales.
- Maintained clean, organized and professional work environment.
- Worked with team to achieve sales goals for products.
- Greeted customers warmly and pleasantly answered inquiries.
- Maintained knowledge of current promotions and product features.
- Established and maintained positive relationships with customers.
- Assisted customers with product selection based on individual needs and preferences.
- Increased sales by effectively communicating product benefits.
- Communicated product value, quality, and style to educate and entice potential customers.
- Monitored customer preferences to determine focus of sales efforts.
Babysitter
Neighborhood Friends
07.2019 - 08.2023
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Assisted children with homework assignments and special projects across different subjects.
- Planned fun outings and educational activities to keep children entertained.
- Guided school homework and read bedtime stories to support development.
- Administered medications, following strict instructions from parents and medical labels.
- Provided safe transportation to and from school and extracurricular activities.
- Engaged with children on individual basis to build positive relationships.
- Encouraged children to be understanding and patient with others.
- Taught children basic life skills, manners and personal hygiene.
- Helped children complete homework assignments and school projects.
- Supervised children on playground to help develop physical and social skills.
Lead Party Host
Urban Air Adventure Park
08.2019 - 08.2022
- Supervised children's activities, maintaining happiness, safety and well-being.
- Prepared and served food and drinks to guests, meeting hygiene and safety standards.
- Decorated and set tables in accordance with party themes and age groups.
- Planned parties according to customer specifications.
- Educated guests on rules and policies to deliver safe, enjoyable experiences.
- Led creative games and activities to engage and entertain guests during events.
- Organized various themed parties, with coordinated decorations, menus and activities.
- Developed detailed plans and schedules for successful event outcomes.
- Took information about guests' party size, led to seating and offered menus.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Delivered information and details of interest about facility to visitors.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Set up promotional displays and equipment for special events and activities.
- Trained new recreation attendants on safety procedures and customer service tactics.
Volunteer
Kiwanis
09.2020 - 04.2022
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented the organization positively and professionally while providing the community with much-needed services.
Education
Bachelor of Science - Marketing
The University of Tennessee - Knoxville
Knoxville, TN05.2026
High School Diploma -
Mckinney North High School
Mckinney, TX05.2022
Skills
- Customer Relations
- Social Media Management
- Marketing
- Brand Awareness
- Store Promotions
- Customer Engagement
- Relationship Builder
- Mind for Marketing
- Scheduling
- Staff Training
- Effective Communicator
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Fast Learner
- Creative and Resourceful
- Social Media
- Social Media Posting
- Attention to Detail
Timeline
Brand Ambassador
American Eagle Outfitters, Inc
06.2023 - Current
Volunteer
Kiwanis
09.2020 - 04.2022
Lead Party Host
Urban Air Adventure Park
08.2019 - 08.2022
Babysitter
Neighborhood Friends
07.2019 - 08.2023
Bachelor of Science - Marketing
The University of Tennessee - Knoxville
High School Diploma -
Mckinney North High School
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