Giovannie Anguiano Zavala
Antioch
Summary
Dedicated bricklayer and concrete laborer with proven expertise at Moore Cleaning & Construction. Skilled in brick cutting and scaffolding setup, I enhanced project efficiency while ensuring structural integrity. My strong customer service background fosters effective communication and teamwork, contributing to successful project outcomes and high client satisfaction.
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
3
3
years of professional experience
Work History
Bricklayer/Concrete Laborer
Moore Cleaning & Construction
06.2024 - 02.2025
- Utilized wheelbarrows, shovels and other tools to move, spread and level concrete.
- Demolished and repaired old concrete surfaces.
- Laid brick for block walls and adhered to local codes and project restrictions.
- Set wood and other forming materials to prepare for concrete pours.
- Ensured structural integrity by carefully laying bricks in a consistent and precise manner, according to industry standards.
Customer Service
Cici's Pizza Buffet
05.2022 - 10.2023
- Provided language translation services for customer service inquiries.
- Improved customer retention rates by implementing targeted customer service initiatives.
- Handled all customer service issues quickly to maintain high satisfaction levels.
- Improved team efficiency with thorough training on customer service protocols.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Currently In High School/High School Diploma -
Cane Ridge High School
Antioch, TNSkills
- Brick cutting
- Scaffolding setup
- Site preparation
- Concrete mixing
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Cash handling
- Customer service
- Cleanliness standards
Languages
Spanish
Native or Bilingual
sports
Soccer
I played soccer since little I played in school and outside of school.
Timeline
Bricklayer/Concrete Laborer
Moore Cleaning & Construction
06.2024 - 02.2025
Customer Service
Cici's Pizza Buffet
05.2022 - 10.2023
Currently In High School/High School Diploma -
Cane Ridge High School
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